130 Job openings found

Job Description: We are seeking a dynamic and customer-oriented individual to join our team as a customer service agent. The role involves a blend of case management and managing incoming lines to ensure prompt and effective resolution of customer queries and issues. The ideal candidate will possess excellent communication skills, ...

ESSENTIAL DUTIES AND RESPONSIBILITIES: • Deals directly with customers to ensure that company delivers highest standard of service for addressing customer issues. • Obtain and evaluate all relevant information to handle product and service related inquiries and complaints. • Respond promptly to customer inquiries and resolve customer complaints. • Provide pricing & delivery information ...

Team Manager-Outbound Customer Care - CLCM   Job Title : VC-Team Mgr-Outbound Customer Care   Business Unit (PA) : Virtual Care   Team : PhoneBanking Care   Reports to (job) :  State Head / Unit Head   Location of role : Pan India   Job Fn : Service   Role Type: Supervisory Role No of direct reportees:  12 Travel Required: No     Job Purpose Responsible for managing a team ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations and collaborating with internal and external stakeholders. Your responsibilities include ensuring critical SLAs are met, implementing process changes, and providing insights to stakeholders. You will employ escalation tactics, utilize available resources to solve complex ...

We have an opening for the post of Sr. Executive/Executive-Post Sales for a reputed Company for their Navi Mumbai Office.   Job Description:   Handle post sales of the properties (Residential, Commercial, Lands, Plots, Bungalows, Warehouse etc) projects,documentations, customer support, grievances and issues, collections and relevant legal issues. Should possess good communication skills and convincing abilities to handle ...

Client Profile:  The company was founded in August 2012 by IITians with a vision to become a one-stop shop for all kinds of real-estate needs in the complex Indian real  estate market. This vision was extensively brainstormed, designed, planned and implemented by smoothly integrating cutting-edge technology with optimal ground presence to help ...

Deals directly with customers to ensure that company delivers highest standard of service for addressing customer issues. • Obtain and evaluate all relevant information to handle product and service-related inquiries and complaints. • Respond promptly to customer inquiries and resolve customer complaints. • Provide pricing & delivery information to end users. • Maintain data ...

Position Title Customer Support Specialist Department / Location Client Services Cost center Number Reports to Senior Manager - Client Services Position/s that reports to this role N/A PURPOSE (Why this role/job exist) The Customer Support Specialist will be part of the Customer Support and Services team which uses CRM tools ...

Salesforce Support Specialist L1 Position Overview The primary responsibility of the Tier 1 support specialist is to provide first-level support by addressing the most basic customer issues ( i.e. general inquiries, non-technical questions, website navigation assistance, basic procedural “how-to” questions). This role requires the candidate to be well-versed in documenting customers’ issues, ...

Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as aconduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and ...