24 Job openings found

The Debt Management (DM) function has evolved to be highly analytics and data-driven, with a growing focus on enhancing customer contact strategies, agent productivity, and resolution rates through automation and N=1 strategies   The increased emphasis on digitization and automation has positioned the Call Centre Strategy function as a critical driver of debt management efficiency, where ...

Team Manager-Outbound Customer Care - CLCM   Job Title : VC-Team Mgr-Outbound Customer Care   Business Unit (PA) : Virtual Care   Team : PhoneBanking Care   Reports to (job) :  State Head / Unit Head   Location of role : Pan India   Job Fn : Service   Role Type: Supervisory Role No of direct reportees:  12 Travel Required: No     Job Purpose Responsible for managing a team ...

  Job Description Job Title: Process Associate - Voice Collections Reporting To: Team Leader Job Description •Contact customers daily in manual environment to communicate account receivable status. • Meet required productivity metrics, i.e. call volume levels, contacts made, payment promises secured, Amount collected etc. • Meet required criteria for call quality standards. ...

Trainer - Contact Center Experience: 7 - 8 years, with hands-on experience in voice-based US collections and thorough knowledge of US collection laws Job Type: Permanent Job Location: Pune (Magarpatta City) Shift: Should be flexible with both day and night shifts Notice Period: Up to 30 days Work Mode: Work from office is mandatory About the Role: We ...

The Admin Executive will oversee day-to-day administrative functions including vendor and site management, handling communication, coordinating client visits, and managing cash transactions when required. The role requires a practical, reliable, and disciplined individual with strong organizational skills. KRA: Task / Activities Manage vendor relationships and payments (including occasional cash transactions). Supervise site-related administrative ...

Age Criteria for Callers: Candidates must be below 28 years of age Female Candidates: Only unmarried female candidates are eligible   Overview:We are seeking a motivated and detail-oriented Calling Process Employee to join our team. The ideal candidate will beresponsible for handling both inbound and outbound calls, providing exceptional customer service, and ensuring ...

We Are Hiring Telebanker In Ahmedabad. Job Title: Telebanker Location: Ahmedabad Job Type: [Full-Time / Part-Time / Contract] Department: Retail Banking / Call Center Experience Required: [e.g., 1–3 years preferred] Salary: [Insert Range or "As per industry standards"]   Key Responsibilities: Answer inbound customer calls and assist with banking inquiries and transactions. Make outbound calls to promote ...

BASIC PURPOSE: Training Manager plays a pivotal role in an organization, responsible for designing, implementing, and overseeing training programs that enhance the skills and knowledge of employees while ensuring alignment with the company's goals and processes. Overall, the role of a Process & Corporate Training Manager requires a blend of ...

BASIC PURPOSE: Training Manager plays a pivotal role in an organization, responsible for designing, implementing, and overseeing training programs that enhance the skills and knowledge of employees while ensuring alignment with the company's goals and processes. Overall, the role of a Process & Corporate Training Manager requires a blend of ...

Role: Client Relationship ExecutiveJob Location: Marine DriveHead Office: Marine Drive, South MumbaiOperational Office: Kanjurmarg, Central MumbaiWho are we?Design First delivers personalized luxury interior and furniture design to India’s discerninghomeowners and corporates. Led by prolific, seasoned luxury brand builders, internationally traineddesigners, world-class professionals and passionate, steadfast teams of turnkey project executionspecialists. ...