14 Job openings found

The Debt Management (DM) function has evolved to be highly analytics and data-driven, with a growing focus on enhancing customer contact strategies, agent productivity, and resolution rates through automation and N=1 strategies   The increased emphasis on digitization and automation has positioned the Call Centre Strategy function as a critical driver of debt management efficiency, where ...

Team Manager-Outbound Customer Care - CLCM   Job Title : VC-Team Mgr-Outbound Customer Care   Business Unit (PA) : Virtual Care   Team : PhoneBanking Care   Reports to (job) :  State Head / Unit Head   Location of role : Pan India   Job Fn : Service   Role Type: Supervisory Role No of direct reportees:  12 Travel Required: No     Job Purpose Responsible for managing a team ...

  Job Description Job Title: Process Associate - Voice Collections Reporting To: Team Leader Job Description •Contact customers daily in manual environment to communicate account receivable status. • Meet required productivity metrics, i.e. call volume levels, contacts made, payment promises secured, Amount collected etc. • Meet required criteria for call quality standards. ...

We Are Hiring Telebanker In Ahmedabad. Job Title: Telebanker Location: Ahmedabad Job Type: [Full-Time / Part-Time / Contract] Department: Retail Banking / Call Center Experience Required: [e.g., 1–3 years preferred] Salary: [Insert Range or "As per industry standards"]   Key Responsibilities: Answer inbound customer calls and assist with banking inquiries and transactions. Make outbound calls to promote ...

BASIC PURPOSE: Training Manager plays a pivotal role in an organization, responsible for designing, implementing, and overseeing training programs that enhance the skills and knowledge of employees while ensuring alignment with the company's goals and processes. Overall, the role of a Process & Corporate Training Manager requires a blend of ...

BASIC PURPOSE: Training Manager plays a pivotal role in an organization, responsible for designing, implementing, and overseeing training programs that enhance the skills and knowledge of employees while ensuring alignment with the company's goals and processes. Overall, the role of a Process & Corporate Training Manager requires a blend of ...

We are having an urgent opening for the position of Executive Office Operation for a reputed Company in Navi Mumbai (Kharghar) location. Job Profile: Assisting Director  in his day to day  work Maintaining  Director’s meeting calendar Director’s mail and call handling Other necessary work as per the need Handling the inquiry calls Handling day to day HR Operations work Managing HR Correspondence Maintaining office ...

Company Website: https://truckx.com/ LinkedIn Page: https://www.linkedin.com/company/truckx-inc/?originalSubdomain=in   Position-: Customer Support Executive Experience-: 1 to 3 Yrs. Location-:  Bavdhan, Pune Interview Mode- Face to Face/ Online Languages:- English, Punjabi. US Shift Timings-: 8:30 pm to 6 am Monday to Friday and Saturday (depend on work )   Educational Qualification:- Undergraduate / Graduate with good computer knowledge Note:- for multilingual candidates proficiency in the spoken language would ...

Looking for a training specialist to design and deliver training programs for contact center teams. Key Responsibilities: Train new and existing agents on systems, call handling, and processes Coach on customer service, issue resolution, and improving customer satisfaction. Identify skill gaps and provide regular feedback through coaching and audits. Track training effectiveness using key performance ...

We are hiring a Tele Banker in Ahmedabad. Job Title: Tele Banker(Male/Female Both Can Apply)Location: RTO Circle, Wadaj, AhmedabadSalary: ₹15,000 - ₹20,000 per monthExperience: 6 months to 1 yearQualification: Graduation is a must   Key Responsibilities: Handle inbound and outbound calls professionally. Assist customers with banking queries and account-related services. Provide accurate information regarding banking products ...