146 Job openings found

Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as aconduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and ...

Key Responsibilities: Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner. Assist customers with product/service information, order placement, and after-sales support. Process orders, returns, and exchanges accurately using company systems. Identify customer needs and recommend appropriate products or services. Handle complaints and resolve customer issues efficiently, escalating ...

Position Title Customer Support Specialist Department / Location Client Services Cost center Number Reports to Senior Manager - Client Services Position/s that reports to this role N/A PURPOSE (Why this role/job exist) The Customer Support Specialist will be part of the Customer Support and Services team which uses CRM tools ...

Should perform online & offline demo with clients for softwares and gather the necessary requirements.● Should prepare the requirement sheet and provide it to respective department.● Take ownership of customer issues reported and see problems through to resolution.● Research, diagnose, troubleshoot and identify solutions to resolve customer issues.● Follow standard ...

Please find the details below   Position : Sales Engineer Location : Pune Experience requirement : 5+ Years Joining Date : Immediate to 30 days      Job Description   Key Requirements Deep Product Knowledge - Capability to dig deep into the product so as to help the customers use our products to achieve what they want You should be very well-versed in public clouds ...

Interaction with customers through different modes of communication (Including - Walk-in Customers,Emails, and calls) to provide and process information in response to inquiries, complaints, and requestsabout product and services of Shriram housing Finance.FUNCTION: Customer Service LOCATION: MumbaiDEPARTMENT: Customer Service SCOPE OF TRAVEL: LowKEY STAKEHOLDERS (INTERNAL): Sales,Operation, Credit and Collections KEY STAKEHOLDERS ...

Job Title: Customer Relationship Officer Location: Maduravoyil Salary: Up to 4 LPA Education: Graduation required Languages: Proficiency in Hindi and English required Responsibilities: Handle customer inquiries and complaints via phone, email, and in-person.Resolve customer issues promptly and effectively.Build rapport and maintain customer relationships.Collaborate with teams to address complex customer concerns.Maintain accurate records of interactions and transactions.Requirements: Bachelor’s degree.Proven ...

We are seeking a detail-oriented and proactive App Feedback Coordinator to monitor and analyze user feedback and comments in the Android and iOS markets for our mobile application. The ideal candidate will be fluent in Japanese and possess strong analytical skills to gather insights and communicate customer issues effectively to ...

Good communication skills, computer literacy, analytical skills, fluent English, Hindi and Gujarati. Talking to customers, Resolving their issues and meeting them if required, maintaining the data of the customers, convincing the old customers to order. The primary job of a customer service representative is to address customer issues and resolve them in a ...

Job Description for Windows Admin 5+ years of experience in Windows Administration, Hyper-v Administration, MS clusterAdministration, Networking, Performance Tuning, Patch Management, Windows Upgrades intoproduction environment, including customer facing or customer support roles.Need to be flexible to work in shifts and work from Office. Technical Skills:- Extensive troubleshooting skills and problem-solving ability required ...