440 Job openings found

Job Description   Freshers to 1 year of experience candidate preferred.Excellent English Communication is a mustLearning enthusiast Presentable skill is a must Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Monitoring the work of individual representatives ...

Responsibilities:   Respond to customer technical problems/issues related to software and/or customer configuration via email, chat, and phone. Handle and take ownership of customer issues from beginning to resolution. Assist customers by diagnosing problems and providing resolutions for technical and product issues. Advise and educate customers within procedural guidelines to ensure a complete solution to ...

Managing the Suppliers Pick Up Plan and ensure that Pick up SLA’s are met. Managing delivery plans based on internal KPIs; achieve higher product adoption, customer satisfaction, and overall OTIF. Managing product-related, fulfillment-related or process-related queries from the customer that occur on the platform. Coordinating with teams for End to End Order Status ...

  Job Description  Handle inbound and outbound customer calls and emails in a professional manner  Resolve customer queries and complaints in a timely and effective manner  Provide accurate and up-to-date information to customers regarding products and services  Ensure customer satisfaction by providing excellent customer service  Follow up with customers as necessary to ensure that ...

  Receiving the inbound calls to potential customers with the aim of Resolve the Customer Query and Provide the delightful experience of our services. Explain the features and benefits of products/services to prospective clients. Engage with customers in a professional and friendly manner to build and maintain positive relationships. Achieve weekly and monthly Performance ...

Job Description Lead Engineer - Fleet Management is responsible to provide technical leadership to the in service technical management of assigned product components throughout the product life cycle.Key responsibilities include, monitoring and internal/external response to the in-service performance of the assigned hardware relative to product requirements with respect to safety, reliability, ...

Required to support replenishment and manage item requests received from customers via texts. Replenishment will be based on existing products from customer’s order history or everyday essentials. Product Tagging and Confirmation: Agent should be identify and tag requests from customers as “Received” for replinshment in internal systems Provide order received confirmation to customer Order ...

45%-Driving Results through Account Management: Lead account base to achieve or exceed revenue and profitability goals. Exemplify professionalism, integrity and authority Exhibits ability to clearly understand, articulate, and apply the overall company wholesale strategy Manage product mix, promotions, pricing strategy, etc. to achieve margins specified in sales plans Analyze customer business performance to identify ...

45%-Driving Results through Account Management: Lead account base to achieve or exceed revenue and profitability goals. Exemplify professionalism, integrity and authority Exhibits ability to clearly understand, articulate, and apply the overall company wholesale strategy Manage product mix, promotions, pricing strategy, etc. to achieve margins specified in sales plans Analyze customer business performance to identify ...

Location – Navi Mumbai Self Goals - Curate a delightful customer experience at every customer touch point right from onboarding to the exit of the customer. - Keep track of customer journeys and liaison with internal teams to ensure that there are no gaps in the customer experience at any stage - Manage end ...