1 Opening(s)
3.0 Year(s) To 7.0 Year(s)
3.00 LPA TO 9.00 LPA
Role/ Job Title: Operations Manager-Digital Lending (Consumer Loan)
Function/ Department: Retail Assets - Business Banking
Job Purpose:
The role holder has the responsibility to manage operations for the entire gambit of Retail Asset products offered by the bank. The role holder is expected to assist in making policy and strategic decisions, as well as the ...
1 Opening(s)
5.0 Year(s) To 6.0 Year(s)
11.00 LPA TO 12.00 LPA
Role/ Job Title: Operations Manager-Digital Lending (Consumer Loan)
Function/ Department: Retail Assets - Business Banking
Job Purpose:
The role holder has the responsibility to manage operations for the entire gambit of Retail Asset products offered by the bank. The role holder is expected to assist in making policy and strategic decisions, as well as the ...
1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
2.40 LPA TO 3.70 LPA
Job Summary:
As a Customer Support Executive, you will be the primary point of contact for customers seeking assistance with software-related queries or issues. Your role involves understanding customer concerns, providing timely solutions, and ensuring an excellent customer experience while fostering long-term customer satisfaction.
Key Responsibilities:
Customer Assistance:
Address customer inquiries via phone, email, ...
2 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.16 LPA TO 3.60 LPA
Needed good command over english
Critical Thinking
High EQ
Answer Support chats with defined SLA
Answer Support tickets with defined SLA
Improved FCR
Reduce ART
Empathize with customers and help wherever needed .
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the ...