5 Job openings found

Role/ Job Title: Operations Manager-Digital Lending (Consumer Loan) Function/ Department: Retail Assets - Business Banking Job Purpose:   The role holder has the responsibility to manage operations for the entire gambit of Retail Asset products offered by the bank. The role holder is expected to assist in making policy and strategic decisions, as well as the ...

Location & Role Location: Turbhe (Partner Location) & Chennai  Travel: The role involves travel to partner locations and other business sites, as required. Department: Training & Development / Customer Experience Reporting To: Training Manager / CX Manager Experience: 3–5 Years Industry: NBFC / BFSI / Contact Centre Education: Any Graduate Key Responsibilities  • Deliver new-hire, refresher and remedial training ...

Role/ Job Title: Operations Manager-Digital Lending (Consumer Loan) Function/ Department: Retail Assets - Business Banking Job Purpose:   The role holder has the responsibility to manage operations for the entire gambit of Retail Asset products offered by the bank. The role holder is expected to assist in making policy and strategic decisions, as well as the ...

Purpose The purpose of the Senior Technical Support role is to ensure efficient installation, maintenance, troubleshooting, and technical support of products and systems, while delivering timely solutions to customers and internal stakeholders. The role focuses on minimizing downtime, enhancing customer satisfaction, resolving complex technical issues, and supporting continuous improvement in product ...

   Needed good command over english    Critical Thinking    High EQ   Answer Support chats with defined SLA Answer Support tickets with defined SLA  Improved FCR  Reduce ART Empathize with customers and help wherever needed . Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the ...