440 Job openings found

About the Role: We are seeking a dynamic and experienced Customer Support Manager to lead our customer support team. The ideal candidate will have a proven track record in managing large-scale customer support operations and a deep understanding of customer service best practices. This role requires a strong analytical mindset to ...

Qualification:Bachelor’s in Marketing/Customer Relationship Management Role: Build and maintain strong customer relationships, address complaints, and enhance customer satisfaction.       A Customer Relationship Officer (CRO) manages relationships between a company and its clients by addressing concerns, resolving issues, and providing personalized solutions to enhance satisfaction and loyalty. Key responsibilities include handling inquiries via phone, email, ...

Roles and Responsibilities: Customer Relationship Management (CRM): Client Interaction: Maintaining relationships with key clients and stakeholders, addressing inquiries related to work orders, pricing, product specifications, and delivery timelines. Understanding Customer Needs: Gathering detailed customer requirements (designs, materials, sizes, quantities, deadlines) to create accurate work orders. Negotiation: Engaging in negotiations related to prices, quantities, and ...

Job Description Implement a customer experience vision and strategy that aligns with our company’s mission and values. Champion the voice of the customer and drive a customer-centric mindset at every level Collect, analyze, and interpret NPS data of 811 customers to evaluate customer sentiment and satisfaction level Identify patterns, trends, and key drivers ...

Job Title: Customer Experience Specialist Location: Kurla Department: Customer Support/Customer Experience Reports To: Team Leader/Customer Service Manager Note: This role will be on payroll of Talisman HR Solution Job Summary: We are looking for a motivated and customer-oriented individual to join our team as an NPS (Net Promoter Score) Telecaller. In this role, ...

Customer Relationship Executive (CRE) is responsible for managing and nurturing relationships with assigned customers, ensuring their needs and expectations are met. Handling existing customer’s business enquiries shipment & payment tracking. This role involves preparing minutes of meetings (MOM) for virtual conferences (VC), tracking action points until completion, and providing briefs ...

We are seeking a dedicated and customer-oriented Customer Support Representative to join our team. The ideal candidate will be responsible for providing top-notch support to our customers, resolving their queries, and ensuring their satisfaction with our products and services. This role is essential in helping us build strong relationships with ...

WE ARE HIRING A CUSTOMER CARE EXECUTIVE.   Job Title: Customer Care Executive Location: Surat   Job Type: Full-time Experience Level: 1 to 2 year Salary: 15k to 20k Job Description: We are seeking a dedicated and customer-focused Customer Care Executive to join our team. The successful candidate will be the primary point of contact for our customers, responsible for ensuring an ...

Job Purpose The incumbent to this position should resonate with Customer needs and needs to adhere to reengineering legacy processes and design new processes, in order to represent the interests of the customers across the Bank. It is imperative to ensure that these processes are best in class. Responsible for the ...

Job Title : Regional Manager – Sales & Marketing (P&B Division)Location : Regional (Gujrat & Kolkata)Department / Division : Sales & Marketing (P&B Division) Reporting to General Manager-SalesReported by Sales Executives/Engineers, Service EngineersEmployee Headcount : Managed 5-6 PeopleOverall Purpose/Objective Of the job To manage sales and service operations in the assigned region for the ...