283 Job openings found

Job Description: Customer Relationship Manager for Online Optical Business   Position: Customer Relationship Manager Location: Brabourne Road, Kolkata Type: Full-time / Contract   Overview:   We are an online optical business committed to providing high-quality eyewear and exceptional customer service. Our platform allows customers to browse and purchase prescription glasses and sunglasses all from the comfort of ...

Customer Relationship Manager - JD     Job Description: Customer Relationship Manager for Online Optical Business   Position: Customer Relationship Manager ________________________________________ Overview:   We are an online optical business committed to providing high-quality eyewear and exceptional customer service. Our platform allows customers to browse and purchase prescription glasses and sunglasses all from the comfort of their home. We ...

About the Role: We are seeking a dynamic and experienced Customer Support Manager to lead our customer support team. The ideal candidate will have a proven track record in managing large-scale customer support operations and a deep understanding of customer service best practices. This role requires a strong analytical mindset to ...

Job Overview: The Customer Relationship Manager (CRM) will be responsible for managing customer interactions and resolving issues related to billing, escalations, and overall customer satisfaction (CSAT). The role involves working closely with various internal teams, ensuring timely billing processes, handling customer complaints, and continuously improving the customer experience to maintain high ...

Position Overview: The Head of Customer Support will lead and manage the customer support operations, ensuring the highest level of customer satisfaction. This role involves strategic planning, team management, and developing customer support processes that align with the company's goalsand values.Key Responsibilities:1. Leadership and Strategy:o Lead the customer support team ...

Roles and Responsibilities: Customer Relationship Management (CRM): Client Interaction: Maintaining relationships with key clients and stakeholders, addressing inquiries related to work orders, pricing, product specifications, and delivery timelines. Understanding Customer Needs: Gathering detailed customer requirements (designs, materials, sizes, quantities, deadlines) to create accurate work orders. Negotiation: Engaging in negotiations related to prices, quantities, and ...

Job Description Implement a customer experience vision and strategy that aligns with our company’s mission and values. Champion the voice of the customer and drive a customer-centric mindset at every level Collect, analyze, and interpret NPS data of 811 customers to evaluate customer sentiment and satisfaction level Identify patterns, trends, and key drivers ...

JOB DESCRIPTIONJob Title Style EditorDepartment RetailPosition Off roleReports to Store Manager/Team LeaderJOB PURPOSE:To maximize every sales opportunity, for the store and across all other channels, by delivering exceptionalcustomer service, upholding outstanding store standards through demonstrating Asian Paints values, andensuring compliance with operational processes, to ensure every customer experience is tailored ...

We are seeking a dedicated and customer-oriented Customer Support Representative to join our team. The ideal candidate will be responsible for providing top-notch support to our customers, resolving their queries, and ensuring their satisfaction with our products and services. This role is essential in helping us build strong relationships with ...

Job Purpose The incumbent to this position should resonate with Customer needs and needs to adhere to reengineering legacy processes and design new processes, in order to represent the interests of the customers across the Bank. It is imperative to ensure that these processes are best in class. Responsible for the ...