5149 Job openings found

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Department: Projects | Business: International EPC Projects | Grade: AGM / DGMReporting To: Business Head / COO – ProjectsQualification: B.E./B. Tech in Civil Engineering (Mandatory) | M.Tech / PG in Construction Management (Preferred)Experience: 18–25 YearsWork Location: Hyderabad (Initial Base), with deployment to Afghanistan. Job Purpose To provide strategic and operational leadership for the execution of large-scale industrial, factory, commercial, institutional, and ...

Job title - Area Sales Manager Key Responsibilities (Job Description)1. Meeting sales target 2. Customer relation management and retention 3. New Customer Acquisition4. Business development with all range of products, services & solution5. Develop new market and grow existing market6. Organize awareness campaigns/seminars and other promotional events with customers/potential customers7. Conduct demos, ...

 Key Responsibilities:✅ Follow up with customers for outstanding payments through calls, emails, and customer visits (if required)✅ Ensure timely collection of outstanding dues as per company policies✅ Prepare account statements and payment reminders✅ Reconcile customer accounts and resolve billing discrepancies✅ Coordinate with Sales & Accounts teams regarding pending collections✅ Maintain ...

  Lead and manage procurement activities for plant expansion, capital projects, and engineering requirements. Develop project procurement plans aligned with project timelines, budgets, and technical specifications. Source, evaluate, and finalize vendors for machinery, equipment, spares, structural materials, and project-related services. Negotiate pricing, commercial terms, contracts, and delivery schedules to achieve cost-effective procurement. Coordinate with project, ...

  Lead and manage all operations of the Wire Rod Mill (WRM) to achieve production, quality, cost, and delivery targets. Develop production plans and ensure smooth execution of rolling mill operations as per business requirements. Monitor billet charging, rolling, finishing, cooling, coiling, and dispatch processes for maximum productivity. Optimize mill performance, rolling parameters, yield, ...

  Lead and manage all safety, health, environment (HSE), and security operations across the plant. Develop, implement, and monitor safety policies, security procedures, and emergency response plans. Conduct regular safety inspections, risk assessments, hazard identification, and safety audits. Ensure compliance with statutory safety regulations, environmental laws, and company HSE standards. Investigate accidents, incidents, near misses, ...

Lead and manage production planning, scheduling, and manufacturing operations to achieve business objectives. Develop production plans based on customer demand, capacity, manpower, and material availability. Ensure timely execution of production schedules while maintaining quality, cost, and delivery targets. Coordinate with procurement, stores, maintenance, quality, and dispatch teams for seamless production flow. Monitor production performance, ...

In-Process & Final Quality Assurance Monitor and control the quality of the liquid painting process, including basecoat, clearcoat, and primer applications. Perform visual inspection and laboratory testing for painted automotive sheets, castings, and polymer components. Conduct critical paint tests: Dry Film Thickness (DFT), gloss levels, cross-hatch adhesion, scratch resistance, and impact testing. Control common ...

Job Description – Civil Engineer   03.07.26 139495 HPS/2026/557 Civil Engineer Male 1 2 to 5 Diploma/B.E -Civil 8 Hrs Key Responsibilities Supervise day-to-day site activities and construction work Ensure quality control and adherence to project specifications Coordinate with contractors, vendors, and site workers Prepare site reports, measurements, and progress updates Monitor material usage and maintain project records Ensure safety standards and timely completion of work Handle site ...