3 Opening(s)
2.0 Year(s) To 4.0 Year(s)
4.00 LPA TO 6.00 LPA
Role Responsibilities -
Driving positive customer experience right from acquisition to service. This includes strategic and tactical guidance, usage tracking, consultancy and training, fulfillment and invoicing support, upselling activities, etc. and ensure upward growth in Customer NPS
ORM (Online Reputation Management) of the brand by deep social media engagement
Producing regular status, and ...
1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
5.00 LPA TO 9.00 LPA
Managing the Suppliers Pick Up Plan and ensure that Pick up SLA’s are met.
Managing delivery plans based on internal KPIs; achieve higher product adoption, customer satisfaction, and overall OTIF.
Managing product-related, fulfillment-related or process-related queries from the customer that occur on the platform.
Coordinating with teams for End to End Order Status ...