10 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.40 LPA TO 4.50 LPA
The objective is to guide the Customer Service Specialist through the Inbound Traffic Handling Process to effectively navigate inbound customer interactions within the Customer Service Centre. Assist clients effectively and create cases in eManager as per the said process.
Key Responsibilities :
• Provides customer support to individuals who contact the Customer ...
1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
4.20 LPA TO 4.80 LPA
With a rapidly growing business, we are looking for a dynamic and experienced Team Leader to manage our Tele-calling team. The incumbent will be responsible for leading a team of 8-10 telecallers, who handle daily inbound and outbound calls for digital marketing leads and customer service. The role involves monitoring the ...
3 Opening(s)
2.0 Year(s) To 3.0 Year(s)
3.00 LPA TO 3.60 LPA
Manage large amounts of incoming queries via email and chat messages
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow ...
1 Opening(s)
1.0 Year(s) To 3.5 Year(s)
2.40 LPA TO 4.50 LPA
We are looking for a true techno-commercial individual who is excited to take up new challenges. The role includes coordinating with multiple teams and ensuring that all the orders are closed within the promised timelines. This includes strategic and tactical guidance, usage tracking, fulfillment and invoicing support and measuring OTIF ...