279 Job openings found

We are currently hiring for the position or Officer – Associate Services ( Inbound Calls)   The Associate Services officer position supports the Organizations’ Vision, Mission, and Values through excellent and professional customer service by assisting frontline officers and Associates with all business inquiries. The position is responsible for accepting inbound calls from agents ...

  Job description    13.11.24   HPS/2024/703 Inbound Sales Executive Male 1 1 to 3 BA/B.Com/MBA   An inbound sales representative's job is to sell a company's products or services to potential customers who reach out first:        Respond to inquiries: Answer calls, emails, live chats, and other messages from potential customers        Provide information: Offer accurate and up-to-date information about the company's products and services        Identify needs: Understand the customer's ...

Job Title: Sr. Logistics ExecutiveLocation: Sachin, SuratExperience Required: 5 to 8 years Job Description: We are seeking a Sr. Logistics Executive to oversee the smooth functioning of inbound and outbound logistics operations. The ideal candidate will have 5-8 years of experience in logistics management, particularly in a manufacturing environment. Knowledge of SEZ ...

Qualification: Any GraduateExperience: Candidates can either be fresher or have relevant experience of 1-2 years. For experienced candidates, we can give higher salary subject to out maximum limit.Work location: Wanowrie in Pune ( training one month at Viman nagar location)Skills Required: Good Communication skill in English Roles & Responsibilities for Personal ...

Roles & Responsibilities: Simplify processes to ensure ease of understanding and application in different scenarios. Envisage use cases to predict and prepare for potential queries and create Knowledge Management systems to support internal customers. Identify opportunities to streamline processes to increase efficiency and improve CX. Team Management -- Leads are in charge of the ...

Primary Role Description: - To manage a team of telesales To ensure that conversion targets are met on a monthly basis To be responsible for the management of direct reports, one to one reviews and performance reviews Responsible for sales targets through Inbound and outbound sales To work closely with the marketing and product team ...

Overview: We are looking for an enthusiastic and results-oriented Inside Sales Representative with expertise in Sales Coordination and MIS Reporting. This role will play a key part in driving our customer acquisition and revenue growth objectives. You will manage inbound leads, qualify prospects through outbound calls, close sales, and maintain sales ...

Hi   We have an opening for Executive for BKC based MNC Pharma Company based at BKC   Position - Executive   Location - BKC   Working days - 6 days ( Alt Sat Off)   Time -9.00am to 6.00pm   Job Description - Responsible for both Inbound & Outbound calls Timely resolution of issues within TAT Co-ordination with Functional Associates for early response to ...

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

Job Role:Manage inbound reservation calls, ensure accurate bookings, and provide exceptional guest service Maintain a strong understanding of our offerings, availability, and policies to assist customers effectively. Requirements: • Language Proficiency: Fluency in English and Bengali. • Experience: Minimum 2 years in hospitality reservations or BPO. • Skills: Strong communication, attention ...