992 Job openings found

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Key Responsibilities: Manage procurement of MRO, CAPEX, Engineering Materials, IT equipment, and Technical Services Develop and execute strategic sourcing and category management initiatives Vendor development, supplier evaluation, and contract negotiations Cost optimization and value creation through techno-commercial negotiations Ensure procurement compliance, audit readiness, and ERP/SAP documentation Build strong supplier relationships and drive risk mitigation strategies Preferred Experience: 5–10 ...

Sr. No. Job Description01 Safe operation & maintenance of ETP Plant with Primary, Secondary &Tertiary.02 Safe operation & maintenance of R.O. ,STP & MEE Plant.Making Shift daily & monthly report regularly. 0304 To segregate effluent & waste at plant level05 Ensure waste disposal regularly.06 To review & assist in updating ...

Position Title Business Internal Audit - Team Member Business Unit Department -Internal Audit and Assurance  Business Location - Mumbai Reporting to Business Internal Audit - Team Lead Job Purpose The Business Audit – Team member is responsible for •Independently executing High Quality Internal Audit of the business & Enterprise Functions providing independent, objective assurance to the Senior ...

Job Summary We are seeking an experienced and result-oriented Mechanical Engineer with 10–12 years of hands-on expertise in mechanical design, manufacturing engineering, certification compliance, vendor development, and product costing. The candidate should possess strong technical knowledge in CAD tools, manufacturing processes, GD&T, and industrial certification requirements, with the ability to lead ...

Assistant Manager – Credit Analyst Company: DLL Group   📍 Locations: Mumbai, Jaipur, Delhi 🏠 Work Mode: Work From Home (WFH) 💼 Experience: 9–12 Years   Role Overview We are looking for an experienced Credit Analyst to support credit assessment, financial analysis, underwriting activities, and credit decision-making. The role involves evaluating customer financials, preparing credit reports, and supporting ...

- Maintain overall upkeep of plant equipment - Review, plan, and execute preventive maintenance - Troubleshoot plant machinery and facility challenges - Review work orders and ensure compliance within timelines - Ensure facility integrity and hygiene standards (GMP compliance) - Optimize facility maintenance work orders and manage change compliance - Execute facility integrity plans aligned with ...

About the Role:We are looking for a qualified Chartered Accountant with relevant experience to join our Finance & Accounts team. The role will primarily focus on Record-to-Report (R2R), general ledger accounting, month-end closing, reconciliations, and financial reporting. The candidate will get exposure to a fast-paced e-commerce business environment and work ...

A Patching and Lining technician (Refractory Technician/Mason) in a steel company is responsible for installing, repairing, and maintaining the heat-resistant linings in high-temperature vessels such as furnaces, ladles, and converters. These roles ensure the integrity of equipment containing molten metal, prevent burn-throughs, and optimize vessel life. [1, 2, 3, 4, ...

To ensure smooth operation, maintenance, and reliability of mechanical equipment and utilities. Plan and execute preventive, predictive, and breakdown maintenance of machines to ensure minimal downtime. Maintain spares inventory and liaise with vendors for repairs and procurement. Monitor performance of critical equipment, identify recurring issues, and implement permanent corrective actions. Maintain MTBF and MTTR ...