15 Opening(s)
0.6 Year(s) To 2.0 Year(s)
2.40 LPA TO 4.00 LPA
We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of
casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.
Responsibilities:
Handle incoming calls from customers promptly and professionally.
Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.
Deliver exceptional customer service to build trust and ensure customer satisfaction.
Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software.
Utilize in-depth knowledge of casino games, rules, and procedures to assist customers
Address customer queries related to gameplay, account settings, promotions, and rewards
Educate customers on new games, features, and updates.
Log and document all customer interactions and resolutions accurately in the CRM system.
Provide feedback and insights from customer interactions to improve processes and
Qualifications:
High school diploma or equivalent required.
oAssociate’s or Bachelor’s degree in a related field (preferred).
Skills:
Excellent communication and customer service skills.
Ability to manage multiple tasks and prioritize effectively in a remote environment.
Strong organizational skills and attention to detail.
Ability to work independently with minimal supervision.
Requirements:
Ready to work for rotational shifts.
Proven experience in a customer service role, preferably in a call center or inbound process.
Experience with technical troubleshooting in a customer-facing role.
Prior knowledge or experience in casino operations or gaming systems is highly desirable.
Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.
Basic knowledge of online platforms, mobile apps, and gaming software.
Strong analytical and problem-solving skills.
Excellent communication skills (verbal and written).
Strong interpersonal skills with a focus on empathy and patience.
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
2 Opening(s)
1.0 Year(s) To 9.0 Year(s)
3.50 LPA TO 6.00 LPA
Generate sales leads, doing sales calls
Generating Purchase requirements from existing/new customers and other prospective sources.
Sending Quotations to Client
Developing Market by acquiring new clients.
Technical Service and Support & product selection support to the existing and new Client, both on the field and off the field, as per requirement.
Payment Follow-up
Regular Customer Visits ...
1 Opening(s)
0 To 1.0 Year(s)
2.00 LPA TO 2.40 LPA
Opening for BDE.
Education: Bachelor's or Master's Degree
Location: Pal, Surat (On Site
Key Responsibilities:
Lead Generation: Generate high-quality leads through various bidding portals including Guru, Upwork, Freelancer, Linked In and PPH. Client Management: Handle the entire client lifecycle from initial inquiry to final closure. Technical Understanding: Possess a solid technical understanding ...
1 Opening(s)
3.0 Year(s) To 8.0 Year(s)
8.00 LPA TO 10.00 LPA
Job Description: OT Cyber Security Engineer Overview We are seeking a highly skilled and motivated OT Cyber Security Engineer to support and manage cyber security for our solar and wind power plants located across India. The ideal candidate should be proficient in SCADA systems, PLC Devices, RTU devices, firewall & ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.40 LPA TO 3.60 LPA
1-2 years in field service and maintenance.
We seek a skilled Field Service Engineer to install, maintain, and repair medical equipment across Gujarat. Ensure equipment functionality, provide technical support, and deliver exceptional customer service.
Perform installation, maintenance, and repair of medical equipment at client sites.
Diagnose and troubleshoot technical issues to ensure optimal ...
2 Opening(s)
4.0 Year(s) To 9.0 Year(s)
5.00 LPA TO 7.00 LPA
1. Expert-level proficiency in C# and a strong understanding of the .NET framework.
Deep knowledge of object-oriented programming (OOP) concepts and design patterns.
Extensive experience with ASP.NET MVC and ASP.NET Core, including building RESTful APIs and web services.
Proficiency in front-end web technologies such as HTML5, CSS3, JavaScript, and modern JavaScript frameworks (e.g. ...
2 Opening(s)
2.0 Year(s) To 8.0 Year(s)
Not Disclosed by Recruiter
What you will work on:We are looking for an experienced L2 Support Engineer to join our technical support team. Theideal candidate will have strong written and verbal communication skills, a solid understanding ofSQL, and excellent diagnostic abilities. In this role, you will handle complex technical issuesescalated from Level 1 support, ...
1 Opening(s)
9.0 Year(s) To 13.0 Year(s)
10.00 LPA TO 18.00 LPA
Job Title: Erection Lead – Wind Turbine Installation & CommissioningDesignation: Assistant Manager / Deputy ManagerLocation: Bhuj, GJDepartment: Wind Project ExecutionEducation: B.Tech in Mechanical EngineeringExperience Required: 9-13 years in wind turbine erection, installation, and commissioning
Job Purpose:
Lead and manage the complete installation and commissioning process of wind turbines for renewable energy projects. Ensure adherence to technical standards, project ...
1 Opening(s)
6.0 Year(s) To 10.0 Year(s)
14.00 LPA TO 24.00 LPA
Job Purpose
We are looking for an experienced Substation Design Engineer for our Renewable Energy Projects (ISTS/Captive) with 6-10 years of experience. The candidate will be responsible for the design and engineering of EHV Substations up to 400kV for solar and wind projects. The role requires a strong background in substation electrical design, detailed engineering, and collaboration with cross-functional teams to ...
1 Opening(s)
10.0 Year(s) To 20.0 Year(s)
20.00 LPA TO 30.00 LPA
Job Title: Manager
Department: IT
Reports to: Senior Manager/ Assistant Vice President – IT
Experience: 10 Years and above
Required Qualification: BE/ B Tech/ MCA/ MBA
Preferred Qualification: BE/ B Tech/ MCA/ MBA
Skill, Knowledge & Trainings:
Incumbent should possess hands on knowledge of the database design and should be able to devise data migration strategies from ...