198 Job openings found

We are looking for an influential Leader who would take our already growing business to new heights.  The person is expected to lead a team of highly motivated young brains to improve overall operations  funnel by collaborating with internal as well as external stakeholders and by channelizing efforts of  Booking ops team in the right direction on a day-to-day basis.     KRAs:  -Ensuring daily / monthly / quarterly targets are met for both PL and BNPL (and any new product)  -Ensuring that the sourcing partners also meet the set targets by extending the support required   -Maintaining and improving month on month conversion numbers to reach the level of competition   -Initiating the calling effort right from top of the funnel to improve overall efficiencies  -Taking the existing customer service and quality team to a level of significance     Roles and responsibilities:  -Prepare monthly target plan, AOP in liaison with core sales team   -Drive the outbound and inbound calling teams in the directions of set targets  -Ensure proper team structure, preparing hiring plans in line & allocating work according to skillsets  -Efficiently collaborate with internal tech team, third parties to reduce login to disbursal TATs  -Bring down the time for FTR in line with competition  -Lead process optimization from people and system perspective  -Display a data driven approach in decisions taken to improve productivity   -Collaborate with sales team to ensure adequate top of the funnel flow to achieve targets   -Ensure marketing efforts to reach to customers who may drop off  -Ensure that the team is adequately facilitated; feels inclusive and motivated at all the time  -Extend support required to Fin-Ops team in reconciliation of payments    Required Skillset:  -Experience in disbursing small ticket personal loans in huge quantities is a must  -Exposure to e-Mandate registrations, e-Signing of agreements, Digital KYC, etc. is desired   -Experience of handling large teams of tele-callers, TLs & Managers for at least 2 yrs  -Ability to work under pressure, Patience and ability to listen to and take care of team issues   -Should be okay to get hands dirty by working very close to front runners   -Should have excellent data reading ability   -Experience of handling customer service and quality teams  -Excellent negotiation skills, vendor management skills and persuasion abilities.  

We are looking for a passionate, experienced, and dynamic trainer to join our team! As a trainer at our company, you will be responsible for planning and developing individual training and development strategy. You will be doing training and development ensuring that the T&D goals are met. • Build Training Plans ...

Willingness to work in night shifts HR generalist role including recruitment for eRetail BPO Handling the end-to-end recruitment cycle from understanding the job requirement from business to ensuring quality sourcing, interviewing candidates and on-boarding the candidate. Participate in developing organizational guidelines and procedures. Recommend strategies to motivate employees. Assist with the recruitment process by identifying ...

Analyst (Sr. Exec) Talent Acquisition (3 positions) Shift: 11 am to 8 pm (stretches as & when required) Team : None as Individual Contributor role Must have: Frontline or Lateral BPO hiring experience, vendor management  experience. At least 1 resource (amongst 3) should have AP / AR / CA / Finance hiring experience. Comp: ...

Background Verification Process   Open Requirements – 5 positions (Immediate joiner will be preferred) Excellent communication Graduate from any stream- non IT (Freshers can also apply) Minimum 1yr ex in voice/Back office/Chat is preferred Shifts – 6.30am -3.30pm & 3.30pm to 12.30am Max salary 25k in hand (+ 15% Variable pay) Ensure service delivery meets agreed client Service ...

German-English Interpretation Language experts for a BPO CLIENT located in Thane. Candidate should be absolutely fluent in Spoken English and Spoken Nepali. This is a Medical interpretation process where candidate would act as an interpreter between a Doctor Nd Patient (German to English to German)..   Shifts: Rotational (including Night shifts)   Work days: ...

Job Description   Position:- Safety Surveillance Physician Grade:- BPO 4/5 Reporting to:- TL/ Delivery Manager/ Project Lead Safety Surveillance Work Location:- Mumbai/ Thane Night Shift/ Rotational Shifts:- No Educational Qualifications:- MBBS Or MD (allopathic medicine) Desired Experience Level in Years:- 3 to 5 years (as medical reviewer, Clinical research experience in drug safety, ...

Location : Chennai Designation : Business Excellence Manager (CL 7) / Senior Manager (CL 6) Level : GM / VP Role : Business Excellence Leader Domain : Finance And Accounting (R2R/P2P & O2C)   Mandatory requirements:   Functional experience – Drive improvement initiatives through teams Experience on driving automation projects. (preferably not limiting to opportunity identification) Domain knowledge is an ...