7 Job openings found

We have an urgent opening for the position of Web Chat Executive for a reputed company at the Navi Mumbai Location.   Job Description: Duties/Responsibilities:• Respond to customer inquiries and requests via chat in a timely fashion• To collect customer contact details for the Sales team to connect• Display a courteous and empathetic attitude to ...

About the Role: We are seeking a dynamic and experienced Customer Support Manager to lead our customer support team. The ideal candidate will have a proven track record in managing large-scale customer support operations and a deep understanding of customer service best practices. This role requires a strong analytical mindset to ...

We Are Hiring Customer Support Executive In Ahmedabad.Customer Support Executive🏢 Job Category: Customer Support🏢 Department: Support📍 Job Location: Ahmedabad | India💼 No of openings: 2Job Summary:We are looking for a Customer Support Executive to join our team and assist our customers withtheir queries, complaints, and feedback. The ideal candidate should ...

Job Location- Bhosari Pune JOB DESCRIPTION Job Description A professional approach in making and answering calls, sending emails and Answering Chats and providing information about products and services, taking input of issues and their redressal thereof. Responsible to deliver high quality and productivity results that meet the identified targets Appropriate and timely follow-ups wherever required. Escalate unresolved queries ...

We are hiring Customer Service Executives to manage customer communication across calls, emails, and chat. The role requires excellent communication skills and the ability to resolve queries  promptly and professionally.    Key Responsibilities    Handle inbound customer calls, emails, and chat queries  Provide accurate information regarding loan applications, status, and troubleshooting  Maintain a high level of customer satisfaction by ensuring quick and clear resolutions  Follow process guidelines and meet productivity/service targets  Coordinate with internal teams for escalations or technical issues    Required Skills & Experience   Minimum 1 year of experience in inbound calling, email handling, and chat process  Strong proficiency in English & Hindi communication  Good customer-handling and problem-solving skills  Ability to multitask and work under pressure  Basic technical understanding (applications, system navigation, troubleshooting)  Comfortable working on weekends/holidays as required  Customer-focused and target-driven mindset    6 Days Working (Rotational Weekoff)  Shift timings : 10AM-7PM   

What You Bring to the Role College diploma and no direct work experience – Freshers welcome Alternatively, 1 year or more of customer service or sales experience and high school diploma or equivalent Great written English communication skills, including grammar and spelling Computer savvy Local resident of Ahmedabad, Gujarat or ability to relocate to Ahmedabad ...

Work From Home For Travel Process For Domestic Company Answering customer queries. Fixing customer problems. Proactive engagement. A chat support agent connects with customers through instant messaging on a business's website or mobile app. The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving. Process: Blended ...