8 Job openings found

We are hiring Customer Service Executives to manage customer communication across calls, emails, and chat. The role requires excellent communication skills and the ability to resolve queries  promptly and professionally.    Key Responsibilities    Handle inbound customer calls, emails, and chat queries  Provide accurate information regarding loan applications, status, and troubleshooting  Maintain a high level of customer satisfaction by ensuring quick and clear resolutions  Follow process guidelines and meet productivity/service targets  Coordinate with internal teams for escalations or technical issues    Required Skills & Experience   Minimum 1 year of experience in inbound calling, email handling, and chat process  Strong proficiency in English & Hindi communication  Good customer-handling and problem-solving skills  Ability to multitask and work under pressure  Basic technical understanding (applications, system navigation, troubleshooting)  Comfortable working on weekends/holidays as required  Customer-focused and target-driven mindset    6 Days Working (Rotational Weekoff)  Shift timings : 10AM-7PM   

We have an urgent opening for the position of Ecommerce Chat Process for a reputed Furnishing Industry for their (Wadala) Mumbai. Responsibilities - Providing information regarding the company's Product on chat Responding to Customer's Queries Resolve the Query Sometimes need to attend the calls for a better understanding of the query. Coordination with the Team. Documentation work. Generate the leads   Office Timing:10am to ...

We have opening for the position of WebChat Process for a leading company  in Navi Mumbai CBD Belapur. Please find the details below:   Job Location: CBD Belapur   Salary : 15k+Incentive Specification / Skills /:- Good  Written Communication. Should be able to handle WebChat. Note:Proper Job Training would be provided. Weekly off:  All Tuesday and 1st Wednesday of Every Month.   If you ...

We have opening for the position of WebChat Process for a leading company  in NaviMumbai. Please find the details below:   Job Location: CBD Belapur   Salary : 15k Specification / Skills /:- Good  Written Communication. Should be able to handle WebChat. Ready for Wotking from Home. Ready for Evening/ night shift. Job Timing : 6:00PM – 2:00AM   If you are ...

Work From Home For Travel Process For Domestic Company Answering customer queries. Fixing customer problems. Proactive engagement. A chat support agent connects with customers through instant messaging on a business's website or mobile app. The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving. Process: Blended ...

In this role, you’ll work effectively to service and upsell client products and services to current and future customers via chat services, including chat, text, email, social media, direct messaging and other nonverbal platforms using the "Service to Sales" methodology. You’ll also identify and capitalize on all other sale opportunities ...

In this role , You'll work to resolve customer issues via chat services, including chat, text, email, social media, direct messaging and other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you’ll be the difference between their customer ...

What You Bring to the Role College diploma and no direct work experience – Freshers welcome Alternatively, 1 year or more of customer service or sales experience and high school diploma or equivalent Great written English communication skills, including grammar and spelling Computer savvy Local resident of Ahmedabad, Gujarat or ability to relocate to Ahmedabad ...