2682 Job openings found

We are currently recruiting for a professional and reliable dispatcher to act as our company’s first point of contact for emergency and non-emergency calls. In this position, you will be in charge of maintaining call logs, monitoring routes, transferring messages, and directing field units. To excel in this position, all ...

TC- UPTO- 1.70 LPA to 2.00 LPA + Incentives    1.Check the Files as per company standards and ensure there no mistakes in data entry  before files achieves DOVR status.    2.Ensure all DOVR files achieve status ITPD or ITSC within 4 hours of the file achieving  DOVR status.    3.Prepare a note sheet with notes reflecting all queries and pending documents. This note  sheet is the support tool to call the customer and resolve pending issues    4.NECESSARILY call the customer. We expect all customers to be called so that we  acknowledge the receipt of his application and papers. Confirm pending documents,  agree to next action for every document and query. There are instances when a customer  is unable to take a call, in such cases send an email.    5.Prepare the interview sheet on line and as part of the interview sheet, update all pending  documents and queries. All pendency’s to be assigned for next action, date & time, the  person who will perform the next action.    6.Refresh dashboard to understand if all pending documents and queries are resolved even  while the status remains ITPD.    7.Ensure all actions due by all concerned are taken, follow up done with the customer and  SO, if required, new action date and time assigned. Wherever required due escalations  to be done for non-performance of action due    8.It is expected that the Officer Credit will complete the file and move it to RHDFC stage  in 3 working days of the file achieving DOVR status.    9.80% of the files submitted as RHDFC should not appear in File Requirements (FR).    10.The rest 20% should be resolved within 2 working days of the FR being raised.      11.All queries raised or pending documents identified by the team need to examined and in  case not found genuine, revert to them immediately so that the file does not reflect in  FR for the wrong reasons.    12.If the FR status is agreed upon, then speak to the customer and / or the SO, resolve the  query, update and revert to HDFC. In case the query resolution requires submission of a  document, try to secure the same on email preferably so as to save time. If the  documents are voluminous or cannot be mailed for any other reason, ensure assignment   to the customer and / or the SO such that the files move to Re-review stage within 2  days of the FR being raised.           Skill sets required for this job description:  ?Conversation Skills:  The OC should be able to converse in the local and English  language fluently. Must not reflect a local language bias whilst conversing in English  ?Analytical Skills: Ability to analyze the individual’s application in terms of ability to  pay, reasons for the person to pay a higher EMI than the norms, derive the cost of  property taking into account localized costs elements, decipher KYC documents and  ensure compliance, read the CIBIL report and interpret scores. Identify any hints of  fraud in documents or nervousness in speech leading to suspicion. Ability to read a bank  statement, identify abnormal trends and seek clarifications.  ?Ability to convince: Must possess probing skills to ask and seek so as to be convinced  herself. Carry convictions and ability to convince through written language and if  required through verbal skills another person in HDFC appraising the file.    Appraisal:  1.Loan Application Form:  i. KYC check on address and identity with the KYC documents submitted.  ii. Income details match with the income proof papers provided  iii. Bank details on the form match the statements provided  iv. Property cost on the form matches with property related documents provided  v. Own contribution details on the form match with proof provided  vi. BSA code mentioned on the form matches the one reflecting on the system  vii.Obligations mentioned on page 3 of the form reflect in the bank statements  viii. Property address as mentioned on the form and the property documents submitted  ix. Signature on the form matches with signatures on self-attested KYC documents    Eligibility: -    1-MBA in Finance stream is must.  2-He/She must have 01 years of Experience in Processing of Home Loan Self Employed  Cases/Files.  3-He/She must Excellent Communication Skills.  4-He/She must be able to Discuss with Customers and concern Managers as and when required. 

We are looking for a meticulous Quality Analyst specializing in Sales process. The ideal candidate will be responsible for establishing and maintaining quality parameters, conducting call monitoring, facilitating feedback sessions, and actively collaborating with the headquarters team for continuous process improvements. If you possess a keen eye for detail, a commitment ...

We are having an urgent opening for the Customer Service Executive for an reputed company for their Andheri location.   Client's Profile: The Company operate on a B2B2C model, where we partner with neighbourhood Retail Stores who can offer Assisted Digital Financial Services like Aadhaar ATM, Aadhaar Deposit, SMS Payment, Khata Service, Utility ...

  We are looking at an FTE size of 100 they should have managed internally Credit card collections experience is mandatory with 7-8 yrs collections experience O2C or AR profiles would not fit in for this profile Outbound voice process UAE shifts since it’s a UAE client No Sunday holiday it will be Fri                             PRINCIPAL RESPONSIBLITIES 1. Handle ...

  Transaction Processing Analyst 11 Voice Bangalore   Transaction Processing Team Lead 10 Non-Voice Bangalore   Job Title: Transaction Processing  Location: Bengaluru Qualification: Graduate   Job Description: • Provide first point of contact and other support during business and non-business hours as warranted by customer needs and BSS SC response time commitments. • Analyze issues and be able to complete/close non-complex calls with minor assistance or determine if call needs ...

Accountabilities- To gather market intelligence through Retail Call Prescription Audit (RCPA) at chemist counters, and enquire about prescription habits of healthcare professionals To meet or exceed sales targets through regular visits to healthcare professionals To develop territory mapping to ensure effective level of call frequency on targeted hospitals and practitioners to advance the ...

Experience Required - 5-6  Months ( Minimum) Fresher's also allow. Education - Graduation in any discipline (Above 50%)  Salary : up to 2.00 LPA Preferable immediate Joiner Job discription Give permanent Fix to the Desktop, Printer problems, basic LAN & server support issues Remote Call Closure within Norms Follow-up the Checklist(s) Load/reload standard build operating ...

Job Purpose- Responsible for increasing the market penetration of BI products and achieving the sales targets for specific area by building relationships. To grow the BI brand by engaging the opinion leaders in the specified area. Accountabilities- To gather market intelligence through Retail Call Prescription Audit (RCPA) at chemist counters, and enquire about prescription ...

Company Profile The company is a Private Limited firm, and the office is based out of Chembur, near to Chembur Station. It is a startup in the e-learning space. Our website is https://www.dronalaya.com   We are looking for hiring candidates who could contact Corporate Trainers, Professionals into part time training, Teachers associated with Institutions, ...