769 Job openings found

Job Description Position As the platform engineer, you will play a critical role in supporting and optimising our Genesys CCaaS platform under the guidance of the Platform Owner. You will be responsible for managing global administration of the platform, conducting testing and rollout of new features in sandbox environments, and leveraging ...

Key Responsibilities: Develop and implement quality assurance processes, procedures, and standards for Cloud Support Services/Managed Services. Conduct regular assessments of support interactions, ensuring compliance with established standards and guidelines. Collaborate with support teams to address and rectify quality issues promptly. Analyse customer interactions through various channels (Tickets, Chats, Calls) to identify areas for improvement. Evaluate ...

Objective of this role: Assist in strategy and execution of various branding initiatives. Device and launch optimized print and online advertisement and promotional strategy, communication strategy and materialsto increase brand awareness. Perform regular market research studies to gather important brand data. Look after corporate as well as employer branding of the company through various ...

Job Description We are looking for a SDLC project manager cum Scrum Master who can lead and coordinate software development projects from inception to completion. You will be responsible for planning, executing, monitoring, controlling, and closing software projects, as well as ensuring that they meet quality, scope, budget, and schedule requirements. To be successful ...

Manage and lead a team of technical professionals responsible for the operation and maintenance of our hosting infrastructure.- Develop and implement IT production strategies, policies, and procedures to ensure efficient and reliable service delivery.- Monitor and maintain the availability, performance, and security of our hosting environment, proactively identifying and addressing ...

Research & Development Manage and lead a team of technical professionals responsible for the operation and maintenance of our hosting infrastructure. - Develop and implement IT production strategies, policies, and procedures to ensure efficient and reliable service delivery.- Monitor and maintain the availability, performance, and security of our hosting environment, proactively identifying ...

Profile :- Research & Development Manage and lead a team of technical professionals responsible for the operation and maintenance of our hosting infrastructure.- Develop and implement IT production strategies, policies, and procedures to ensure efficient and reliable service delivery.- Monitor and maintain the availability, performance, and security of our hosting environment, ...

Manage and lead a team of technical professionals responsible for the operation and maintenance of our hosting infrastructure.- Develop and implement IT production strategies, policies, and procedures to ensure efficient and reliable service delivery.- Monitor and maintain the availability, performance, and security of our hosting environment, proactively identifying and addressing ...

Manage and lead a team of technical professionals responsible for the operation and maintenance of our hosting infrastructure.- Develop and implement IT production strategies, policies, and procedures to ensure efficient and reliable service delivery.- Monitor and maintain the availability, performance, and security of our hosting environment, proactively identifying and addressing ...

Manage and lead a team of technical professionals responsible for the operation and maintenance of our hosting infrastructure.- Develop and implement IT production strategies, policies, and procedures to ensure efficient and reliable service delivery.- Monitor and maintain the availability, performance, and security of our hosting environment, proactively identifying and addressing ...