12 Job openings found

SDM   Summary of essential Job functions Responsible for the OTC processes overall deliverables Good understanding of end to end OTC cycle Sets the goals and targets for the process/people Responsible for publishing the metrics, dashboards to the client. Manage client communication and expectations Manage customer escalations with appropriate response (Written and Verbal) Ensures Process governance – effective controls ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...

ROLE PROFILE/JOB RESPONSIBILITIES   End to End closure of Regulatory (RBI) and other channels escalations Coordination with RBI for closure of the cases Coordination with departments and sharing of RCA Monthly presentation of MIS/PPT to the SMT Preparation and Updation of SOP’s Process improvement Social Media listening     KEY PERFORMANCE AREA   Resolution of customer escalations & Complaints within TAT RCAs and Improvement ...

Manage individual and cumulative store performance on key. metrics like sales growth, AWO, product concerns, delivery on- time etc. for the mapped stores. Ownership of customer KPIs for stores under purview. Store performance metrics and customer Adherence to personal job plan (PJPs) inclusive of store visits, connects with store staff and conducting ...

The Software Delivery Manager is responsible for leading the customer delivery process across different products teams in the company ensuring timely and successful deployment of NetScore SaaS solutions. Collaborates with cross-functional teams, including software developers, quality assurance professionals, product owners and external stakeholders to plan, implement and deliver NetScore SaaS ...

We are looking for a Project Manager, who has good experience in ERP Implementation development and customization.   Job Description • Define and document project scope, deliverables and milestones that support timely delivery of Net Score SaaS solutions to customers. • Track milestones and timelines across projects and institute necessary workflow, personnel, and financial resource ...

[11:49 AM, 12/29/2022] Sayantani: Hi[11:50 AM, 12/29/2022] Sayantani: SrNo KRA Detailed Description of the KRA 1 Timely inspection for RMinward 1.Monitor inspection for all raw material inwarda. Cable- testing of copper and master batchb. Other RM ( carton, boxes, ribbons/cords) for strength, bending, material andprint quality.2.Ensure all RM clearance done within specified ...

Job Overview: We are seeking an experienced Senior Network Infrastructure Engineer to join our team. The ideal candidate will excel in switching, routing, firewalls, wireless technology, and cloud networking. Key responsibilities include designing, implementing, and maintaining network infrastructures, providing advanced support, and collaborating on innovative solutions. Additionally, the role involves managing ...

Eligibility Criteria: Any Graduate, BE, B.Tech Must have sound knowledge on Managing the Storage for VM Ware, Citrix, AWS, Azure and other Cloud technologies Certified Data Management Administrator (NCDA), EMC Proven Professional Certification (EMC), and NetApp Certified Data Administrator, ONTAP. Certifications like MCSE, MCSA, and/or various UNIX certifications are a plus. Exposure with other Cloud Services ...

Monitors, escalates, and re-mediate NAS & SAN device/application {access, performance, events} alerts to identify/ potential incidents. Provide storage provisioning for NAS/CAS/SAN systems. Providing Level 2/3 DAS, SAN, NAS Configuring and administering support and expertise as it relates to the storage environment as needed. Implement, maintain, monitor, performance tuning and upgrade Network Attached Storage ...