192 Job openings found

Key Responsibilities: Order Tracking: Monitor the status of customer orders from the point of dispatch to delivery. Utilize tracking systems and tools to provide real-time updates on shipment locations. Communication: Coordinate with logistics teams, transportation providers, and internal departments to ensure seamless communication throughout the delivery process. Provide timely and accurate information to customers regarding the ...

1st and 2nd Saturday will be off, along with all sundays   Responsibilities : Resolve customer queries and complaints in a timely and effective manner Respond to customer inquiries and resolve issues promptly and professionally through phone calls, emails, live chat, and other digital channels. Maintain a high level of product knowledge to address customer ...

The objective is to guide the Customer Service Specialist through the Inbound Traffic Handling Process to effectively navigate inbound customer interactions within the Customer Service Centre. Assist clients effectively and create cases in eManager as per the said process. Key Responsibilities : • Provides customer support to individuals who contact the Customer ...

We are looking for a true techno-commercial individual who is excited to take up new challenges. The role includes coordinating with multiple teams and ensuring that all the orders are closed within the promised timelines. This includes strategic and tactical guidance, usage tracking, fulfillment and invoicing support and measuring OTIF ...

Key Responsibilities: Act as the first point of contact for customer inquiries via phone, email, chat, or in-person. Handle and resolve customer complaints in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Provide product/service information and support to clients. Follow up with customers to ensure their issues are resolved to ...

Job Title: Team Leader  Company: Speed Global Solutions Shift: Night Shift (5 working days (8PM TO 5AM), Saturday and Sunday Fixed Off) Location: Sec-63 Noida Experience: 3(Y) to 5(Y) Job Summary: The Team Lead is responsible for overseeing a group of employees in their daily activities, ensuring the team meets its targets and deadlines while maintaining high standards ...

Manage large amounts of incoming queries via  email and chat messages  Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow ...

Company Name : TRIP SAILERoffice timing : 10.00 am to 07.00 PMworking days : Monday To Saturday website link : www.tripsailer.com Google location : Dwarka Sector 12 , New Delhi Designation : Sales Executiveparticular skills : Minimum 03 Years’ Experience Must year of experience / fresher : ExperienceSalary budget : 30000 ...

Key Responsibilities: Lead, mentor, and coach a team of tele callers focused on debt collections to ensure they meet performance targets and deliver outstanding customer interactions Develop and implement strategies to enhance the team’s productivity, efficiency, and overall collections performance Monitor team members’ calls for quality assurance and provide constructive feedback and training ...

Job Overview: We are seeking a highly motivated and organized Sales Coordinator to join our dynamic team, focusing on the DSA (Direct Sales Agent) channel. The ideal candidate will have a minimum of 1 year of relevant experience in sales coordination or a similar role. The Sales Coordinator will play ...