19 Job openings found

We are having an urgent opening for the position of Sr. Operations Executive/ Customer Service Representative for a reputed Company at the Mumbai(Andheri -E) location.Reporting to the Branch Manager, the Operation Executive as Service Representative is to provide an effective and efficient customer service to all internal and external Company customers by utilizing ...

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

Title: Customer Service Representative - Insurance Call Center Job Summary: We are looking for a skilled and customer-focused individual to join our call center team as a Customer Service Representative. In this role, you will be responsible for providing excellent customer service to our policyholders by answering their inquiries, resolving their complaints, ...

We have an urgent opening for the position of Customer Service Representative (Hybrid)  for a reputed Company for Mumbai (Andheri-E) location   Job Description: Coordinating with the Sales team across all locations and Credit team to help them close the cases smoothly. Managing the Sales data, creating Sales reports, maintaining an accurate, real-time visibility of the sales ...

Responsibilities: • Handle customer inquiries and resolve issues efficiently and effectively.• Provide accurate information about products, services, and company policies.• Build strong customer relationships through empathetic and professional interactions.• Identify customer needs and provide appropriate solutions or escalate issues as necessary.• Utilize customer relationship management (CRM) software to manage customer accounts and interactions.• Contribute to process improvement ...

Job Description: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions ...

Experience dealing with queries via email is essential Previous E-commerce experience desirable Assisting with customer queries on marketplace messages for Amazon/eBay/Websites and ensuring customers receive a response within the 24-hour response time limit Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assisting on customers who may have received their ...

Do you have a passion for technology and helping others? In this role, you’ll work to resolve technical requests or complex queries from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you’ll be the difference between their customer experience being ...

Key Responsibilities: Engage with Passion: Respond to customer inquiries via online chat support, direct emails, contact forms, and our app with enthusiasm and dedication. Solve with Heart: Troubleshoot and resolve customer issues, ensuring a high level of satisfaction. Take ownership of each query, finding answers even if they are not ...

Job Location- Tathawade pune JOB DESCRIPTION handling customer queries and solving them in efficient manner. Should be efficient in speaking Tamil and english languages and solving the customer queries real time. shifts are 24/7 and work location is hyderabad, hafeezpet . any gaduation is eligible . JOB TYPE Permanent Job INDUSTRY Other FUNCTION Customer Service/Call Centre/BPO ROLES Consultant SKILLS CUSTOMER SERVICE EXECUTIVE CUSTOMERCARE CUSTOMER SUPPORT EXECUTIVE CUSTOMERCARE EXECUTIVE CUSTOMER SERVICE REPRESENTATIVE EDUCATION Bachelor of ...