16 Job openings found

We are having an urgent opening for the position of Sr. Operations Executive/ Customer Service Representative for a reputed Company at the Mumbai(Andheri -E) location.Reporting to the Branch Manager, the Operation Executive as Service Representative is to provide an effective and efficient customer service to all internal and external Company customers by utilizing ...

Title: Customer Service Representative - Insurance Call Center Job Summary: We are looking for a skilled and customer-focused individual to join our call center team as a Customer Service Representative. In this role, you will be responsible for providing excellent customer service to our policyholders by answering their inquiries, resolving their complaints, ...

We have an urgent opening for the position of Customer Service Representative (Hybrid)  for a reputed Company for Mumbai (Andheri-E) location   Job Description: Coordinating with the Sales team across all locations and Credit team to help them close the cases smoothly. Managing the Sales data, creating Sales reports, maintaining an accurate, real-time visibility of the sales ...

Responsibilities: • Handle customer inquiries and resolve issues efficiently and effectively.• Provide accurate information about products, services, and company policies.• Build strong customer relationships through empathetic and professional interactions.• Identify customer needs and provide appropriate solutions or escalate issues as necessary.• Utilize customer relationship management (CRM) software to manage customer accounts and interactions.• Contribute to process improvement ...

Job Description: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions ...

In this role , You'll work to resolve customer issues via chat services, including chat, text, email, social media, direct messaging and other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you’ll be the difference between their customer ...

Experience dealing with queries via email is essential Previous E-commerce experience desirable Assisting with customer queries on marketplace messages for Amazon/eBay/Websites and ensuring customers receive a response within the 24-hour response time limit Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assisting on customers who may have received their ...

Key Responsibilities: Engage with Passion: Respond to customer inquiries via online chat support, direct emails, contact forms, and our app with enthusiasm and dedication. Solve with Heart: Troubleshoot and resolve customer issues, ensuring a high level of satisfaction. Take ownership of each query, finding answers even if they are not ...

Job Location- Tathawade pune JOB DESCRIPTION handling customer queries and solving them in efficient manner. Should be efficient in speaking Tamil and english languages and solving the customer queries real time. shifts are 24/7 and work location is hyderabad, hafeezpet . any gaduation is eligible . JOB TYPE Permanent Job INDUSTRY Other FUNCTION Customer Service/Call Centre/BPO ROLES Consultant SKILLS CUSTOMER SERVICE EXECUTIVE CUSTOMERCARE CUSTOMER SUPPORT EXECUTIVE CUSTOMERCARE EXECUTIVE CUSTOMER SERVICE REPRESENTATIVE EDUCATION Bachelor of ...

Customer Service Representative responsibilities and duties The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report ...