334 Job openings found

We have an opening for the position of Training Support Executive for a Reputed Company for the Pune location.   Job description: Support schools and parents through email/ phone. Outbound calls/mails for customer support. Visit schools for on ground support      Need to visit Clients place s for giving training regarding the product as and when required. Need to Handle ...

Manager, Technical Support: As a Player/Coach, you will be responsible for being hands on and leading, growing and developing your team, who help our customers by diagnosing and troubleshooting problems. You will manage the team's day-to-day functions as they use their knowledge to resolve issues and drive superior customer support to ...

Education qualification: Dip/Degree- in Electronics or Instrumentation or MechanicalWork Experience: 2 to 4 years Previous Experience in Gauging Field of Installation, Field support to customer, Increase sales target.Work locations: Pune, Bangalore Job ResponsibilitiesWe are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose ...

EDUCATIONB.E. / B.Tech ( Polymer, Plastics, Plastics Processing )5+ years of experience in technical support in Manufacturing company is required. Work location: Chakan in Pune. For customer support purpose, you have to visit site location to provide technical support & resolve issues. OBJECTIVETroubleshooting & resolving customer feedback.To provide technical support to S ...

Deals directly with customers to ensure that company delivers highest standard of service for addressing customer issues. • Obtain and evaluate all relevant information to handle product and service-related inquiries and complaints. • Respond promptly to customer inquiries and resolve customer complaints. • Provide pricing & delivery information to end users. • Maintain data ...

  Sure! Here’s a concise job description for a role involving customer support, backend tasks, cold calling, and mailing: Job Title: Customer Support & Backend Specialist Responsibilities: Provide exceptional customer support via phone, email, and chat. Handle backend tasks including data entry, system updates, and reporting. Conduct cold calls to potential clients, introducing products and services. Manage ...

Location – Navi Mumbai Self Goals - Curate a delightful customer experience at every customer touch point right from onboarding to the exit of the customer. - Keep track of customer journeys and liaison with internal teams to ensure that there are no gaps in the customer experience at any stage - Manage end ...

Job Description: We are having an urgent opening for the designation of Sr. Executive – Customer support - (Infrastructure Industry) for Navi Mumbai location.   About the Client  Our client has a range of projects in various stages of planning and execution – from tenements, apartments…to a sprawling luxury bungalow and row houses. In addition, ...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to ...

 Role – Customer Care Representative   KPI – Customer satisfaction score Conversion percentage   KRA – Customer communication Coordination with logistics / finance / quality departments for resolution. Maintaining CRM tools / reports   Job Description:   Manage incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid ...