1 Opening(s)
10.0 Year(s) To 12.0 Year(s)
15.00 LPA TO 16.00 LPA
Job Purpose:
The role entails ensuring stability of dialer application, telecom lines performance management and real time monitoring. And reducing idle time of the agents by delivering system enhancements and analyzing database to improve existing processes effectively through technological advances.
Roles & Responsibilities:
Lead outbound call center dialer functionality end to end.
Ensure dialer ...
2 Opening(s)
7.0 Year(s) To 12.0 Year(s)
0.00 LPA TO 16.00 LPA
We are looking at an FTE size of 100 they should have managed internally
Credit card collections experience is mandatory with 7-8 yrs collections experience
O2C or AR profiles would not fit in for this profile
Outbound voice process
UAE shifts since it’s a UAE client
No Sunday holiday it will be Fri
PRINCIPAL RESPONSIBLITIES
1. Handle ...
5 Opening(s)
20.0 Year(s) To 30.0 Year(s)
30.00 LPA TO 75.00 LPA
VP WFM- Bangalore or Mumbai
Hope you are doing well! as per our discussion please find attached the job description and below the required details.
CTC- 75 LPA including 25% variable
Contact centre experience is must have
Candidates from Third party BPO experience
Excellent communication skills
Seasoned WFM candidate
Kindly share the profile summary in below format ...