1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
30.00 LPA TO 32.00 LPA
• Managing the day-to-day performance of the Contact Centre
Operations and expected to shape the future of Contact Centre
Operations being committed to deliver a great customer contact
experience through a variety of customer contact channels
• To deliver a best-in-class service, meeting or exceeding all KPIs
and within budget
• Enhance customer experience, Revenue growth, ...
2 Opening(s)
8.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 10.00 LPA
Job description
Call Center Manager Location: Bangalore(Hosur) ROLE
To supervise the Early Collections team, define, monitor and ensure consistent delivery of process targets, drive process improvement initiatives. Management of overall business operations & coordination with various departments and teams to ensure delivery of business goals. MAIN RESPONSIBILITIES
Maintain a high level ...
30 Opening(s)
7.0 Year(s) To 15.0 Year(s)
6.80 LPA TO 7.00 LPA
Job Title: RTA Analyst (Real-Time Analyst)
Location: Gurgaon
Job Type: Full-Time
Reports To: Real-Time Analyst (RTA)
Job Summary:
The RTA Analyst, also known as a Real-Time Analyst Analyst, assists the Real-Time Analyst (RTA) in monitoring and optimizing the real-time performance of a call center, with a specific focus on leveraging Verint and Queue Monitoring tools.
Key Responsibilities:
Real-Time ...
50 Opening(s)
0 To 5.0 Year(s)
Not Disclosed by Recruiter
Job Overview:
We are actively looking for enthusiastic individuals to join our team as Customer Support Executives. Whether you are an undergraduate, graduate, fresher, or an experienced professional, if you have excellent communication skills, a customer-centric mindset, and the ability to thrive in a fast-paced environment, we encourage you to apply.
Responsibilities:
Provide ...