2 Opening(s)
2.0 Year(s) To 4.0 Year(s)
2.40 LPA TO 3.60 LPA
Job Description:
As a Quality Analyst, you will play a vital role in ensuring that our call center operations maintain the highest standards of quality and customer satisfaction. Your responsibilities will include:
Designing Call Monitoring Formats and Quality Standards:
Collaborate with the management team to develop comprehensive call monitoring formats and quality standards.
Ensure ...
30 Opening(s)
7.0 Year(s) To 15.0 Year(s)
6.80 LPA TO 7.00 LPA
Job Title: RTA Analyst (Real-Time Analyst)
Location: Gurgaon
Job Type: Full-Time
Reports To: Real-Time Analyst (RTA)
Job Summary:
The RTA Analyst, also known as a Real-Time Analyst Analyst, assists the Real-Time Analyst (RTA) in monitoring and optimizing the real-time performance of a call center, with a specific focus on leveraging Verint and Queue Monitoring tools.
Key Responsibilities:
Real-Time ...
50 Opening(s)
0 To 5.0 Year(s)
Not Disclosed by Recruiter
Job Overview:
We are actively looking for enthusiastic individuals to join our team as Customer Support Executives. Whether you are an undergraduate, graduate, fresher, or an experienced professional, if you have excellent communication skills, a customer-centric mindset, and the ability to thrive in a fast-paced environment, we encourage you to apply.
Responsibilities:
Provide ...
1 Opening(s)
7.0 Year(s) To 10.0 Year(s)
20.00 LPA TO 25.00 LPA
Job description
Call Center Head Location: Hyderabad (India) ROLE This role of Head of Call center requires successfully implementing best call center practices and procedures aligned with Collections standards. This role would require driving all strategies for effective banking collections service delivery. Reporting to the Head of Collections, ...