45 Job openings found

Overseeing the customer service process.Resolving customer complaints brought to attentionManaging inbound and outbound callsLiaising with customersProvide accurate, valid and complete informationHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Dealing with the customers and clients to resolve their queries. - To provide process ...

The person we are looking to hire could be designated as a "General Manager" (GM) or "OperationsManager." This individual would oversee all departments and ensure the smooth operation of thecompany in owner’s absence. Here are some responsibilities for this role we are looking for: General Manager / Operations Manager Responsibilities: 1. **Overall ...

We are looking for a Lead Customer Support for Coimbatore location Experience: 9 - 15 yrs (Experience handling Marketing & Sales function in retail sector, preferably, luxury products 05 to 08 years.) Job Description Customer Service Management Over all in charge of Customer Service Department. Develop business through online or offline (leads conversion). Adherence to service ...

 Role – Customer Care Representative   KPI – Customer satisfaction score Conversion percentage   KRA – Customer communication Coordination with logistics / finance / quality departments for resolution. Maintaining CRM tools / reports   Job Description:   Manage incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid ...

Company Website: https://truckx.com/ LinkedIn Page: https://www.linkedin.com/company/truckx-inc/?originalSubdomain=in   Position-: Customer Support Executive Experience-: 1 to 3 Yrs. Location-:  Bavdhan, Pune Interview Mode- Face to Face/ Online Languages:- English, Punjabi. US Shift Timings-: 8:30 pm to 6 am Monday to Friday and Saturday (depend on work )   Educational Qualification:- Undergraduate / Graduate with good computer knowledge Note:- for multilingual candidates proficiency in the spoken language would ...

Customer Service Executives are required to answer incoming calls from callers for various reasons- answer inquiries, resolve complaints, requests and provide information.2. Identifying and assessing customers needs to achieve satisfaction.3. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.4. Handle customer complaints, provide ...

Job Location- Chatrapati Chowk Wakad Pune JOB DESCRIPTION We have an urgent requirement for CRM Voice process for inbound process:Qualification : 12th /Diploma /AnyIndustry : BPOProcess : Voice process (Inbound)Shift : Rotational Shift between (7AM to 11PM)Eligibility : Fresher/ ExperiencedLanguages Known : Hindi/Malayalam/Telugu/Kannada and EnglishRoles and Responsibilities1. Customer Service Executives are required ...

  Exp- 3-5 years JD 1. Should be able to handle raw material store compliance as per WHO GMP guidelines 2. Should have knowledge of FIFO and GRN details for Inward and Dispatch   Responsibilities Manage and oversee all aspects of the store's operations Develop and implement strategies to increase sales and improve customer satisfaction Monitor inventory levels and ensure ...

Job Description: Store Executive - Material Management Position: Store Executive - Material ManagementLocation: Kolkata Department: OperationsReports To: Store Manager / Operations Manager Job Summary: The Store Executive - Material Management will be responsible for the overall daily management and monitoring of the material stores. This includes maintaining the minimum stock levels, placing orders, following up on deliveries, processing ...

Job description :   Installation & Commissioning of new equipment and hand over to customer. Provide training for operational &maintenance of machine to operator & maintenance person . Handle customer complaints, determining the cause of the problem and provide appropriate solutions to solve the problem. Manage  customer calls and Resolve customer complaints via phone, email, ...