71 Job openings found

We are seeking a highly capable data quality analyst to develop procedures to enhance the accuracy and integrity of data. You will be performing data analysis, collaborating with database developers to enhance data collection and storage procedures, and preparing data analysis reports. To ensure success as a data quality analyst, you ...

We are looking for a meticulous Quality Analyst specializing in Sales process. The ideal candidate will be responsible for establishing and maintaining quality parameters, conducting call monitoring, facilitating feedback sessions, and actively collaborating with the headquarters team for continuous process improvements. If you possess a keen eye for detail, a commitment ...

Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...

We are looking for an innovative and experienced Quality Analyst to join our team. The Quality Analyst is responsible for developing and supporting the planning, design, and execution of test and process plans for projects. The successful candidate will work closely with various departments to perform and validate test cases ...

Key Roles & Responsibilities: Quality Analyst will be to monitor and analyze business transactions to help establish the right behaviors and processes needed by the organization and will drive the Focus Group in the right direction by showing improvement in Calls Quality and Sales.   Key Requirements – Education & Certificates : Must be ...

Responsibilities Perform unbiased Quality audits and analyse results to determine process improvement opportunities.Should be able to handle 1:40 ratio of callers.Analyse current tele-collections processes and identify gaps or defects to improve overall effectiveness and take-up the inputs with all stakeholders.Define/recommend process improvements to meet current and future collections targets/standards.Quality analyst will ...

Job Title:Analyst [Quality and R&D Department]Job Summary:Quality Professional is an important tool in making a brand the best it can be before it goes to market. QualityProfessional develops procedures for monitoring the quality of products. They ensure that the products match thecompany's standards. During report preparation, they collect data about ...

Job Title Quality Analyst – VRM (Outbound Processes) Role Summary The Quality Analyst (QA) will monitor and evaluate outbound VRM (Virtual Relationship Manager) interactions to ensure compliance, proper financial advisory, and superior customer experience. The role focuses on identifying performance gaps, reducing risk, and coaching agents to optimize conversion and service quality. Key Responsibilities Call ...

Quality culture: Setting the program's quality culture Quality agreements: Providing guidelines to support the implementation of quality agreements Quality management system (QMS): Providing training and mentoring associates in the quality department, and administering policies and procedures, quality records, and external certifications Quality performance: Measuring and analyzing quality performance Supplier quality: Providing strategic direction and vision for supplier quality, and ...

We have an urgent opening for the position of Data Quality Analyst for Insights and the Digital Data Analytics industry. Job Description: Will be required to check various outputs that are delivered to the client. Identify issues in data and advise on solutions to ensure error-free deliveries. Should be able to run through various Power Bi ...