21 Job openings found

Job Title: RTA Analyst (Real-Time Analyst) Location: Gurgaon Job Type: Full-Time Reports To: Real-Time Analyst (RTA)  Job Summary: The RTA Analyst, also known as a Real-Time Analyst Analyst, assists the Real-Time Analyst (RTA) in monitoring and optimizing the real-time performance of a call center, with a specific focus on leveraging Verint and Queue Monitoring tools. Key Responsibilities: Real-Time ...

Primary Role Description: - The Customer Service Assistant Manager (WFM) is responsible for assisting the Operations Manager / Sr. Operations Manager in managing the day-to-day operations by ensuring all issues are being handled in the required timeframe and the adequate resources supporting the Customers. He/She will also be responsible to provide suggestions and ...

About the Organisation: InfoSync Services is a trusted partner for multi-unit franchisees and franchisors, particularly in the restaurant sector. Its services—spanning outsourced accounting, payroll, and financial reporting—have consistently enabled businesses to reduce operational costs and streamline core processes. As part of CogentHub, InfoSync gains access to expanded capabilities designed to address ...

Tech Lead – Omnichannel Dialer & AI PlatformsExperience: 12 - 15 years | Location: GurugramWe’re building an AI-native omnichannel dialer platform to transform how businesses engage with customers. As Tech Lead, you’ll spearhead architecture, guide a talented engineering team, and ensure delivery of scalable, secure, and innovative solutions.What You’ll Do Lead ...

Job Description: We are looking for an IPQA Executive to monitor and ensure in-process quality during manufacturing and packing operations in our API facility. The ideal candidate will be responsible for real-time quality assurance, GMP compliance, and documentation control throughout the production lifecycle. Key Responsibilities: Perform in-process checks during various stages of API ...

Candidate should have Experience in Steel Industry as Environment Officer Positon at Ranchi location. Determinations of Environmental Compliance2. To operate & maintain Environmental Laboratory as per NABL3. Environmental Monitoring,4. Online (Real time) monitoring instruments/systems,5. Record keeping and report preparation.To advice & assist the factory management in the fulfillment of its obligations ...

Candidate should have Experience in Steel Industry as Evironment Officer Positon. Determinations of Environmental Compliance2. To operate & maintain Environmental Laboratory as per NABL3. Environmental Monitoring,4. Online (Real time) monitoring instruments/systems,5. Record keeping and report preparation.To advice & assist the factory management in the fulfillment of its obligations statutory, concerning prevention ...

A PLC operator job description involves monitoring and troubleshooting automated machinery controlled by a Programmable Logic Controller (PLC) to ensure smooth, safe, and efficient operations. Key responsibilities include real-time monitoring of equipment via HMIs, conducting routine inspections, performing basic troubleshooting of field instruments, and supporting maintenance teams with tasks like loop checks ...

Job Purpose:  The role entails ensuring stability of dialer application, telecom lines performance management and real time monitoring. And reducing idle time of the agents by delivering system enhancements and analyzing database to improve existing processes effectively through technological advances.              Roles & Responsibilities: Lead outbound call center dialer functionality end to end. Ensure dialer ...

A DCS Engineer in a steel manufacturing company operates and maintains Distributed Control Systems to manage, optimize, and troubleshoot critical production processes like boilers, furnaces, or casting. Key duties involve real-time monitoring of, and responding to, alarms, ensuring safety compliance, and improving plant efficiency.    Core Responsibilities Process Control & Monitoring: Continuously monitor and control ...