181 Job openings found

IT Support Engineer – ServiceDesk Engineer Excellent communication skills, Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Must be an expert with common Office ...

Purpose of the Job:   Deputy Manager will be responsible for Client management, Team management, New client transition, MIS & Logs updation, Efficiency improvement of the accounting process.  Key Result Areas (Principal Accountabilities ) Ensure delivery of financial statements as per the defined SLA for TAT and quality for clients assigned. Review (Detailed/High level) of ...

As part of the Onsite Support Engineer (L1), the candidate is expected to support the Network Troubleshooting & server diagnostics. Manage the live system and onsite client on day to day support activity. Make sure the SLA are met with the high standard delivery and proper RCA. Regular briefing with clients and backend ...

The Operations Associate should be someone passionate about supporting a fast-paced Ops environment who will enjoy the challenges and rewards of working in a fast-growing organization. This is a high-responsibility position with a focus on accounting accuracy.The individual should possess an extreme eye for details, as the candidate will work regularly ...

We are having an urgent opening for the position of MIS Lead  for a reputed Company at the Navi Mumbai ( Aroli) location.   As the MIS Lead - Security Operations, you will be responsible for overseeing and managing the security infrastructure and operations within the organization. This role involves leading a team of ...

Deliverables Achieve defined R&R in terms of: · Closure · SLA · CSAT score · Calls Stats Title Associate L1 Job Description We are looking for a dynamic incident manager to join our IT Service Management team in Gurgaon. In this role, you will be leading the reported incidents to resolution, send ...

Hi, We have the opportunity with one of our renowned client. Analyse the growing business needs and carry out capacity planning and subsequent technology upgrade in accordance to the business requirement. Study technologies and solutions related to Data Centre, refer successful case study, attend industry events to prepare business plan and solutions. Manage and ...

Job Description: We are seeking a dynamic and customer-oriented individual to join our team as a Customer Service Agent. The role involves a blend of case management and managing incoming lines to ensure prompt and effective resolution of customer queries and issues. The ideal candidate will possess excellent communication skills, ...

 Any Graduate/ diploma in engineering with ITIL knowhow. 4-6 years of experience in project operations management. Server Administrator Knowledge Good interpersonal skills, team management. Willing to work on Weekend and Holidays, specific to D-Mart service window Vendor escalation management, vendor reviews, MIS for services etc. 1st level of escalation for the project. Capable of handling large teams and ...

Job Location- Wakad Pune JOB DESCRIPTION Job Description : Job Responsibilities :1. To ensure First level proactive and reactive maintenance.2. Regularly prioritize faults to meet SLA.3. To handle emergencies and if required coordinate with first leveloperations and investigate faults/cause related.4. Dealing with complaints and escalations raised by end-customerOperations/CC center5. To handle and analyze ...