103 Job openings found

Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.  Must have ...

Job Title: IT Support / Infrastructure Support-CX Job Summary: We are seeking an organized, proactive, and detail-oriented IT End User Support and IT Administrator to provide technical support to end users and manage administrative functions related to IT. This dual role will be responsible for assisting with technical support, managing software and hardware issues, ...

Technical Support Engineer responsibilities include: Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams   Job brief We are looking for a Technical Support Engineer to provide enterprise-level assistance ...

Key Responsibilities Commitment, focus, and follow-through to see problems through to resolution. Willingness to comply with standard procedures for proper handoff of unresolvable issues to the appropriate internal teams, in order to maximize client satisfaction. Excellent communication skills to provide prompt and accurate feedback to clients and Project team both oral and in ...

We are looking for a dynamic Technical Support person to drive end to end requirements for our business needs.  What you’ll be doing:   Providing Support for Software to all users   Analyse the issues, find root cause & solve them   Educate/Train the users for the issue based on its solution   In case of bugs, coordinate with ...

Role Overview We are seeking a Technical Support Engineer with a minimum of 3 years of relevant experience to deliver high-quality technical assistance to our clients. This is an end-to-end support role covering the complete ticket lifecycle—from issue logging to final resolution. The role requires alignment with UK business hours . Key Responsibilities Own customer-reported technical issues from ticket ...

Technical Background preferred (B.Sc IT/ B.Tech etc)  Leadership skills along with superb strategic & researchoriented approach.  Strong knowledge in RESTful web services.  Basic knowledge of Ticket management Systems, SLA's, etc. Minimum 2 to 4 Years of experience in integration of payment gateway, API's & other payment stacks.   ·         Lead merchants through QA ...

  SFDC Operations Roles (TL, TM, SDM)   -          Candidate should be from International Voice Process only. -          Should be from Tech Support background (Not from Banking or Healthcare Based Processes). -          Should have Excellent Communication Skills. -          Should have Team Handling experience. -          Additional certifications like Black Belt, Six Sigma are an added bonus but not mandatory. -          Shift Timings: Fixed Night Shift ...

  Role: Oracle Technical Support – SCM Location: Remote Experience Required: 7+ YearsContract: 6 Months Must-Have Skills: Strong experience in Oracle EBS R12 technical support across multiple Supply Chain and Manufacturing modules. Proficiency in SQL / PL/SQL, Oracle Forms, and Oracle Reports. Experience handling inbound/outbound interfaces, data extraction, and data loading. Expertise in troubleshooting and resolving production issues ...

  Role: Oracle Technical Support – Sales & Distribution Location: Remote Contract: 6 Months Experience Required: 7+ YearsBudget: No bar for the right candidate as it depends on the interview.  Must-Have Skills: Proven experience in Oracle EBS R12 Tech Support, especially across multiple modules in Supply Chain and Manufacturing domains. Hands-on experience with SQL / PL/SQL, Oracle Forms, and ...