1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
4.20 LPA TO 4.80 LPA
With a rapidly growing business, we are looking for a dynamic and experienced Team Leader to manage our Tele-calling team. The incumbent will be responsible for leading a team of 8-10 telecallers, who handle daily inbound and outbound calls for digital marketing leads and customer service. The role involves monitoring the ...
10 Opening(s)
1.5 Year(s) To 5.0 Year(s)
4.00 LPA TO 7.50 LPA
Key Responsibilities:
Lead, mentor, and coach a team of tele callers focused on debt collections to ensure they meet performance targets and deliver outstanding customer interactions
Develop and implement strategies to enhance the team’s productivity, efficiency, and overall collections performance
Monitor team members’ calls for quality assurance and provide constructive feedback and training ...