5 Job openings found

Role Summary: As the General Manager & Head of Quality Assurance, you will be the strategic custodian of call quality, compliance, and sales behavioral enablement across our high-volume insurance sales contact center. You will lead the QA ecosystem to ensure, monitor, and analyze business transactions to establish the right behaviors of ...

We are looking for an experienced and result-oriented Sales Leader to drive revenue growth, build and mentor a high-performing sales team, and achieve aggressive business targets. The ideal candidate should have prior experience in an IT/SaaS-based company, possess strong leadership capabilities, and be skilled in handling enterprise sales, client acquisition, ...

Key Roles & Responsibilities: Quality Analyst will be to monitor and analyze business transactions to help establish the right behaviors and processes needed by the organization and will drive the Focus Group in the right direction by showing improvement in Calls Quality and Sales.   Key Requirements – Education & Certificates : Must be ...

Key Responsibilities: Lead, mentor, and coach a team of tele callers focused on debt collections to ensure they meet performance targets and deliver outstanding customer interactions Develop and implement strategies to enhance the team’s productivity, efficiency, and overall collections performance Monitor team members’ calls for quality assurance and provide constructive feedback and training ...

Role Summary The Assistant Manager – QA is responsible for ensuring high accuracy, compliance, and client-defined quality standards across KPO deliverables. The role focuses on auditing, process improvement, team coaching, and data-driven quality management. Key Responsibilities Quality Monitoring & Audits Conduct regular quality audits of deliverables, reports, and transactions. Review complex outputs to ensure compliance ...