15187 Job openings found

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Department: Projects | Business: International EPC Projects | Grade: AGM / DGMReporting To: Business Head / COO – ProjectsQualification: B.E./B. Tech in Civil Engineering (Mandatory) | M.Tech / PG in Construction Management (Preferred)Experience: 18–25 YearsWork Location: Hyderabad (Initial Base), with deployment to Afghanistan. Job Purpose To provide strategic and operational leadership for the execution of large-scale industrial, factory, commercial, institutional, and ...

Job Summary We are looking for a proactive and detail-oriented E-commerce Marketplace Executive with hands-on experience in managing multiple online marketplaces. The ideal candidate will be responsible for end-to-end marketplace operations, including seller account management, product listings, inventory control, order management, advertising campaigns, and driving online sales growth across various e-commerce ...

  Lead and manage all operations of the Wire Rod Mill (WRM) to achieve production, quality, cost, and delivery targets. Develop production plans and ensure smooth execution of rolling mill operations as per business requirements. Monitor billet charging, rolling, finishing, cooling, coiling, and dispatch processes for maximum productivity. Optimize mill performance, rolling parameters, yield, ...

Job Title: Sales Engineer – Switchgear & Electrical Instruments Products Experience- Minimum 4 years Location: Ahmedabad Job Responsibilities- Job Overview: We are seeking a dynamic and results-driven Sales Engineer with a strong background in switchgear and Electrical Instruments products. The ideal candidate will be responsible for identifying business opportunities, building strong customer relationships, and driving sales across industrial, ...

Service Manager – Cranes & Heavy Industrial Equipment Jobs in Chennai | 10–12 Years Experience 📍 Location: Chennai, Tamil Nadu 💼 Employment Type: Full-Time | Permanent 🏭 Industry: Heavy Engineering | Material Handling | Crane Manufacturing | Industrial Equipment | Fabrication 👨‍💼 Department: Service & Maintenance 💰 Salary: Best in Industry ...

Handle customer calling for order confirmation, follow-ups, and business communication. Enter sales, purchase, payment, receipt, and journal entries accurately in Tally Prime/ERP. Prepare invoices, quotations, delivery challans, and other business documents. Maintain customer, supplier, and account records in Tally. Coordinate with the accounts, sales, and dispatch teams for smooth day-to-day operations. Update daily MIS reports, ...

  We are Hiring for Sr. Accounts Executive for a group of Company. Experience : 5+ Years Age : 30+ years Gender: Male Candidate Location: Makarba (Ahmedabad) Time : 10:00 AM to 7:00 PM Working Days: Monday to Saturday Week Off : Sunday 1) Experienced ...

Job Description – Sales Executive Company: SJP Group Location: Aurangabad Experience Required: 3-5 Years Key Responsibilities: Generate new business opportunities and maintain relationships with existing customers. Promote and sell industrial products and services. Visit clients regularly and understand their requirements. Prepare quotations and follow up on inquiries and orders. Achieve monthly and yearly sales targets. Coordinate with ...

Position:      Manager/Sr. Manager - Procurement Location:      Ahmedabad Experience:   8 - 15 Years Industries:    Chemical Responsibilities Strategic Sourcing & Vendor Management Develop and execute category-wise sourcing strategies for monomers, acids, surfactants, silicones, oleochemicals and functional additives, balancing cost, quality, lead time and continuity. Identify, evaluate, qualify and develop domestic and international (China, Korea, ...