1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
2.40 LPA TO 3.00 LPA
A service advisor in an automotive setting acts as a crucial link between customers and the service department. They are responsible for understanding customer needs, translating those needs into actionable work orders for technicians, and communicating repair information, costs, and timelines back to the customer. They also handle scheduling appointments, managing the service ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
2.40 LPA TO 3.00 LPA
Responsibilities:
Greet customers in a friendly and professional manner, actively listen to their vehicle concerns, and gather detailed information to accurately diagnose and understand the issues they are experiencing.
Automotive knowledge and expertise to recommend appropriate services, repairs, and maintenance based on customer concerns and vehicle manufacturer's guidelines.
Clearly communicate recommendations to customers, ...
1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
2.16 LPA TO 2.40 LPA
A Body Shop Service Advisor acts as a professional liaison between customers and the body shop, managing the entire repair process and ensuring customer satisfaction. Their responsibilities include customer communication, creating repair estimates, scheduling, coordinating with technicians, and maintaining records.
Key Responsibilities:
Customer Interaction:
Greeting customers, understanding their repair needs, and providing clear explanations about ...