1 Opening(s)
3.0 Year(s) To 8.0 Year(s)
Not Disclosed by Recruiter
We have an urgent opening for the position of Customer Retention Specialist for a reputed Real Estate Company for the Navi Mumbai(CBD Belapur) location.
Job Description:
Communicating with customers and sales representatives.
Analyzing customer behavior.
Gathering information about customer complaints.
Developing aggressive retention strategies based on customer feedback.
Negotiating with customers to renew contracts and retain business.
Meeting with the ...
1 Opening(s)
15.0 Year(s) To 23.0 Year(s)
25.00 LPA TO 35.00 LPA
Role & responsibilities
The activities and strategies a company uses to keep existing customers engaged and continuing to do business with them over time.
Narrower and more focused on the period after the initial purchase. It centers on building loyalty, reducing churn (customer loss), and maximizing the lifetime value of each customer.
To ...
5 Opening(s)
5.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 12.00 LPA
Position Overview: The purpose of this role is to lead profitable Sales acquisition, Client retention and expansion efforts for the Mobility business of the Company. The incumbent will also help in managing key external partners as well.
Key Accountabilities
Source and acquire new business for the company, and consistently deliver on sales ...
1 Opening(s)
8.0 Year(s) To 15.0 Year(s)
15.00 LPA TO 18.00 LPA
Position Overview: The purpose of this role is to lead profitable Sales acquisition, Client retention and expansion efforts for the TRS business (Business Travel) of the Company. The incumbent will also be responsible for maximizing our sales team potential, crafting sales plans and ensuring that compnay remains competitive and innovative.
Key Accountabilities
Source and ...
1 Opening(s)
2.0 Year(s) To 15.0 Year(s)
6.00 LPA TO 15.00 LPA
Independently handling Mortgage Retention from Balance Transfer to other Banks / FI’s in Noida, Ghaziabad & Delhi region
To groom Retail Branches about product, policy & process
Act as a single point of contact for all Asset Servicing Branches & HUB in Noida, Ghaziabad & Delhi region
Independently handling customer grievances raised to RBI, ...
3 Opening(s)
2.0 Year(s) To 4.0 Year(s)
Not Disclosed by Recruiter
Customer Relationship Management:
Implement and manage CRM software to track customer interactions and data throughout the customer lifecycle.
Coordinate and collaborate with sales, marketing, and customer service teams to ensure effective customer communication and satisfaction.
Develop strategies and initiatives to improve customer retention and loyalty.
Lead Data Management:
Maintain and update customer databases, ensuring accuracy ...
2 Opening(s)
6.0 Year(s) To 10.0 Year(s)
12.00 LPA TO 15.00 LPA
Job Role Objective: The purpose of this role is to lead profitable Sales acquisition, Client retention and expansion efforts for the TRS business (Business Travel) of the Company. The incumbent will also be responsible for maximizing our sales team potential, crafting sales plans and ensuring that Company remains competitive and innovative.
Key ...
2 Opening(s)
2.0 Year(s) To 5.0 Year(s)
4.20 LPA TO 6.00 LPA
Job Description,
Develop a marketing strategy for the company’s key markets and key accounts
Implement the plan, coordinating with managers, sales teams, and operations teams
Maintain regular contact with existing and prospective customers, providing feedback, building loyalty, and helping them solve problems
Review and assess the effectiveness of all marketing operations, focusing on driving ...
1 Opening(s)
1.0 Year(s) To 8.0 Year(s)
8.00 LPA TO 14.00 LPA
1. Drive Digital Revenue Growth by owning the end-to-end funnel stage metrics for an acquired client including Onboarding, Engagement ,Retention.2. Develop insights by understanding the customers; needs/pain points by conducting relevant market research, data analytics and other exercises.3. Derive actionables from above insights ,work with product and tech teams to ...
1 Opening(s)
1.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
Role Summary:
This role works closely with Head of Operations and will involve a combination of strategic thinking and firefighting. You will be driving efficiency improvements at org level while ensuring that key customer satisfaction metrics show consistent improvement. Some important business levers under the purview of this role include driving ...