1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 6.00 LPA
Job Description: Customer Relationship Manager for Online Optical Business
Position: Customer Relationship Manager Location: Brabourne Road, Kolkata Type: Full-time / Contract
Overview:
We are an online optical business committed to providing high-quality eyewear and exceptional customer service. Our platform allows customers to browse and purchase prescription glasses and sunglasses all from the comfort of ...
1 Opening(s)
3.0 Year(s) To 8.0 Year(s)
Not Disclosed by Recruiter
We have an urgent opening for the position of Customer Retention Specialist for a reputed Real Estate Company for the Navi Mumbai(CBD Belapur) location.
Job Description:
Communicating with customers and sales representatives.
Analyzing customer behavior.
Gathering information about customer complaints.
Developing aggressive retention strategies based on customer feedback.
Negotiating with customers to renew contracts and retain business.
Meeting with the ...
1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 4.00 LPA
Customer Relationship Manager - JD
Job Description: Customer Relationship Manager for Online Optical Business
Position: Customer Relationship Manager
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Overview:
We are an online optical business committed to providing high-quality eyewear and exceptional customer service. Our platform allows customers to browse and purchase prescription glasses and sunglasses all from the comfort of their home. We ...
1 Opening(s)
15.0 Year(s) To 23.0 Year(s)
25.00 LPA TO 35.00 LPA
Role & responsibilities
The activities and strategies a company uses to keep existing customers engaged and continuing to do business with them over time.
Narrower and more focused on the period after the initial purchase. It centers on building loyalty, reducing churn (customer loss), and maximizing the lifetime value of each customer.
To ...
3 Opening(s)
3.0 Year(s) To 4.0 Year(s)
1.80 LPA TO 2.40 LPA
Customer Relationship Management (CRM) in the Jewellery Industry is a strategic approach that helps jewellery brands manage and nurture their interactions with customers. Given the nature of the jewellery market—where customer loyalty, high-value transactions, and personalized experiences are crucial—CRM plays a vital role in ensuring that customers remain engaged and ...
5 Opening(s)
5.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 12.00 LPA
Position Overview: The purpose of this role is to lead profitable Sales acquisition, Client retention and expansion efforts for the Mobility business of the Company. The incumbent will also help in managing key external partners as well.
Key Accountabilities
Source and acquire new business for the company, and consistently deliver on sales ...
1 Opening(s)
8.0 Year(s) To 15.0 Year(s)
15.00 LPA TO 18.00 LPA
Position Overview: The purpose of this role is to lead profitable Sales acquisition, Client retention and expansion efforts for the TRS business (Business Travel) of the Company. The incumbent will also be responsible for maximizing our sales team potential, crafting sales plans and ensuring that compnay remains competitive and innovative.
Key Accountabilities
Source and ...
1 Opening(s)
2.0 Year(s) To 15.0 Year(s)
6.00 LPA TO 15.00 LPA
Independently handling Mortgage Retention from Balance Transfer to other Banks / FI’s in Noida, Ghaziabad & Delhi region
To groom Retail Branches about product, policy & process
Act as a single point of contact for all Asset Servicing Branches & HUB in Noida, Ghaziabad & Delhi region
Independently handling customer grievances raised to RBI, ...
3 Opening(s)
2.0 Year(s) To 4.0 Year(s)
Not Disclosed by Recruiter
Customer Relationship Management:
Implement and manage CRM software to track customer interactions and data throughout the customer lifecycle.
Coordinate and collaborate with sales, marketing, and customer service teams to ensure effective customer communication and satisfaction.
Develop strategies and initiatives to improve customer retention and loyalty.
Lead Data Management:
Maintain and update customer databases, ensuring accuracy ...
1 Opening(s)
4.0 Year(s) To 6.0 Year(s)
6.00 LPA TO 8.00 LPA
Job Overview:
The Customer Relationship Manager (CRM) will be responsible for managing customer interactions and resolving issues related to billing, escalations, and overall customer satisfaction (CSAT). The role involves working closely with various internal teams, ensuring timely billing processes, handling customer complaints, and continuously improving the customer experience to maintain high ...