170 Job openings found

Key Responsibilities: ● AI Strategy & Solution Design: ○ Design AI-based solutions (chatbots, voice bots, AI-driven CRMs, etc.) to automate and enhance the customer care experience. ○ Identify and evaluate AI tools and platforms that can be integrated into our current systems. ○ Develop a long-term AI strategy for the ...

Team Manager-Outbound Customer Care - CLCM   Job Title : VC-Team Mgr-Outbound Customer Care   Business Unit (PA) : Virtual Care   Team : PhoneBanking Care   Reports to (job) :  State Head / Unit Head   Location of role : Pan India   Job Fn : Service   Role Type: Supervisory Role No of direct reportees:  12 Travel Required: No     Job Purpose Responsible for managing a team ...

WE ARE HIRING A CUSTOMER CARE EXECUTIVE.   Job Title: Customer Care Executive Location: Surat   Job Type: Full-time Experience Level: 1 to 2 year Salary: 15k to 20k Job Description: We are seeking a dedicated and customer-focused Customer Care Executive to join our team. The successful candidate will be the primary point of contact for our customers, responsible for ensuring an ...

Job Title: Associate (or) Analyst, Customer Care Center Voice Process Experience: 1-10 years Location:  Mumbai   ROLE DESCRIPTION  The role supports customer servicing operations by handling borrower inquiries, maintaining accurate loan information, and resolving customer concerns within defined servicing frameworks. The individual ensures delivery of high-quality customer experience through effective communication, issue resolution, and adherence to ...

About the Role: We are seeking a dynamic and experienced Customer Support Manager to lead our customer support team. The ideal candidate will have a proven track record in managing large-scale customer support operations and a deep understanding of customer service best practices. This role requires a strong analytical mindset to ...

Job Title: Customer Care Executive Location: Sec-63 Noida Company: Speed Global Solutions Department: Customer Service Typing Speed -30 WPM Language: English   Job Overview: We are seeking a Customer Care Executive to join our dynamic team within the logistics department. The ideal candidate will be responsible for providing exceptional service to customers, assisting with logistics-related queries, and ensuring smooth communication ...

We are looking for a talented Sales Order Specialist for Mumbai Expected DOJ & Work location: Immediate Joiner Work Location: MDC2(Vikhroli) Shifts: Rotational Shifts Working days: 5 days working. Role: Sales Order Specialist. Experience: 2+ years Qualification: Graduate (B.Com/B.A or Equivalent) Job description:   Sales & Order Support Specialist (based on: Client Support Specialist Role)                                               Responsibilities:                                                                   Serve as a trusted advisor to field ...

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of ...

Job Opening – Customer Care Manager Location: Jagatpuri, East Delhi Experience: Minimum 5 years Salary: Negotiable Female only We are looking for an experienced female professional to manage our Customer Care Department, along with front-office reception and back-end administrative responsibilities. Key Responsibilities: * Manage customer care operations and customer queries* Handle inbound tele-calling and customer communication* Manage ...

We have an opening for the position of Customer Care and Collection Officer (Hybrid) for a reputed company at the Andheri location.Job Description: Coordinate with Branches for receivables list for calling Devise payment schedule plans as per the pending payments Establish initial communication with the customers for collections through mails / phone calls Negotiating or finalizing ...