1 Opening(s)
4.0 Year(s) To 6.0 Year(s)
6.00 LPA TO 8.00 LPA
Job Overview:
The Customer Relationship Manager (CRM) will be responsible for managing customer interactions and resolving issues related to billing, escalations, and overall customer satisfaction (CSAT). The role involves working closely with various internal teams, ensuring timely billing processes, handling customer complaints, and continuously improving the customer experience to maintain high ...
1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
2.40 LPA TO 3.70 LPA
Job Summary:
As a Customer Support Executive, you will be the primary point of contact for customers seeking assistance with software-related queries or issues. Your role involves understanding customer concerns, providing timely solutions, and ensuring an excellent customer experience while fostering long-term customer satisfaction.
Key Responsibilities:
Customer Assistance:
Address customer inquiries via phone, email, ...