1599 Job openings found

The Service Customer Relations Manager is responsible for maintaining high customer retention, customer satisfaction and monitoring customer complaints as well as contacting service customers after their visit to monitor quality control and satisfaction. Job Duties : Greets customers in a timely, friendly manner Think quickly on your feet and handle ambiguity Establish rapport and ...

Job Purpose: As a Client Success Manager, you will be responsible for managing customer projects and providing exceptional service to our customers. You will oversee the coordination of internal teams to complete projects within a specified timeframe and ensure customer satisfaction. In addition, you will be responsible for providing technical support, ...

Role Details:Designation: Senior Manager- Digital Customer connect  Experience, InboundRole type: Individual contributorDepartment: DigitalReporting to: AVP & Lead Digital Customer connect & ExperienceLocation: Mumbai HO Your Role (summary): This role will be responsible for1. Establish in bound Customer connect through calls, mails, messages and social media feeds for helping customers/ prospects and partners with in ...

As the Business Operational Head in the Travel Industry, you will lead the operational functions of the business to ensure seamless and efficient travel services. This role involves strategic planning, process optimization, and effective management of teams to deliver exceptional customer experiences and achieve business objectives. Key Responsibilities: Operational Strategy: Develop and implement ...

Conducting research to identify potential customers or clients for the company's services. Generating leads through various methods, such as cold calling, email marketing, and social media outreach. Building and maintaining relationships with customers to ensure their satisfaction with the company's services. Responding to customer inquiries and concerns in a timely and professional manner. Collaborating ...

CRM, or Customer Relationship Management, is a strategic approach and technology used to manage a company's interactions with current and potential customers. It aims to improve customer relationships, streamline processes, and ultimately drive business growth. CRM systems provide a central hub for capturing and organizing customer data, facilitating better communication, and personalizing interactions ...

Key Responsibilities • Customer Relationship Management • Serve as the primary point of contact for customers, addressing inquiries and concerns. • Maintain long-term relationships with clients and ensure high customer satisfaction. • Follow up on orders, payments, and after-sales support. • CRM & Data Management • Maintain and update the CRM system with accurate customer ...

The job description is as below: conducting customer satisfaction surveys to understand what areas of the company's services need improvements catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution curating streamlined email and social media communication mediums for offers, updates and ...

We are seeking a dynamic Key Account Manager to join our team. This role will involve managing key accounts and driving new business initiatives. The ideal candidate will represent our organization with integrity and professionalism, addressing client concerns and providing tailored solutions to ensure high levels of customer satisfaction. Client Relationship ...

Job Title: Customer Support Executive (Night Shift)Company: Speed Global SolutionsShift: Night Shift (5 working days (8PM TO 5AM), Saturday and Sunday Fixed Off)Typing Speed- 30WPMLocation: H169, Sec.63 Noida (201301)Salary: 28K to 38K in hand Key Responsibilities:• Customer Assistance: Assist passengers with flight bookings, cancellations, changes, and inquiries related to travel ...