1731 Job openings found

The Service Customer Relations Manager is responsible for maintaining high customer retention, customer satisfaction and monitoring customer complaints as well as contacting service customers after their visit to monitor quality control and satisfaction. Job Duties : Greets customers in a timely, friendly manner Think quickly on your feet and handle ambiguity Establish rapport and ...

The Service Customer Relations Manager is responsible for maintaining high customer retention, customer satisfaction and monitoring customer complaints as well as contacting service customers after their visit to monitor quality control and satisfaction. Job Duties : Greets customers in a timely, friendly manner Think quickly on your feet and handle ambiguity Establish rapport and ...

CRM, or Customer Relationship Management, is a strategic approach and technology used to manage a company's interactions with current and potential customers. It aims to improve customer relationships, streamline processes, and ultimately drive business growth. CRM systems provide a central hub for capturing and organizing customer data, facilitating better communication, and personalizing interactions ...

Job Purpose The incumbent to this position should resonate with Customer needs and needs to adhere to reengineering legacy processes and design new processes, in order to represent the interests of the customers across the Bank. It is imperative to ensure that these processes are best in class. Responsible for the ...

Role PurposeThe Export Manager will be responsible for driving international business growth bydeveloping new export markets, managing global customer relationships, appointingdistributors, and achieving export sales targets. The role requires strong commercialacumen, market development expertise, and hands-on experience in export operationsand international trade.The ideal candidate should have proven FMCG export sales ...

The Vice President – Business Development and Product Management will play a strategic leadership role in driving revenue growth, expanding market share, and enhancing customer satisfaction. This role requires a dynamic leader with deep expertise in business development, customer relationship management, and strategic planning. The VP will oversee key ...

  13.01.26 123703 HPS/2026/27 CRM Manager Female 1 7 to 8 BA/BCOM/BBA/MBA/BTech 8 Hrs Job Description – CRM Manager (Female)Department: Customer Relationship ManagementReporting To: Head – Marketing & Sales / Plant HeadLocation: Silvassa & Salary is negotiable Role Overview:The CRM Manager will be responsible for managing customer relationships, ensuring smoothcommunication, handling project updates, and maintaining client satisfaction for wind towermanufacturing projects. ...

 Role – Customer Care Representative   KPI – Customer satisfaction score Conversion percentage   KRA – Customer communication Coordination with logistics / finance / quality departments for resolution. Maintaining CRM tools / reports   Job Description:   Manage incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid ...

Role Details:Designation: Senior Manager- Digital Customer connect  Experience, InboundRole type: Individual contributorDepartment: DigitalReporting to: AVP & Lead Digital Customer connect & ExperienceLocation: Mumbai HO Your Role (summary): This role will be responsible for1. Establish in bound Customer connect through calls, mails, messages and social media feeds for helping customers/ prospects and partners with in ...

As the Business Operational Head in the Travel Industry, you will lead the operational functions of the business to ensure seamless and efficient travel services. This role involves strategic planning, process optimization, and effective management of teams to deliver exceptional customer experiences and achieve business objectives. Key Responsibilities: Operational Strategy: Develop and implement ...