3 Opening(s)
3.0 Year(s) To 6.0 Year(s)
3.60 LPA TO 6.00 LPA
Role –
Customer Care Representative
KPI –
Customer satisfaction score
Conversion percentage
KRA –
Customer communication
Coordination with logistics / finance / quality departments for resolution.
Maintaining CRM tools / reports
Job Description:
Manage incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid ...
1 Opening(s)
2.5 Year(s) To 5.0 Year(s)
10.00 LPA TO 12.00 LPA
A global leader in innovative polymer-based solutions for key industries and critical infrastructure. We are one of two Business Areas within the Group, with a total of about 6200 employees around the world.
Committed to advancing operational performance in marine, port and built infrastructure, empowering our clients to succeed at the highest level.
About the Job
The Digital Solutions D365 service & ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
4.00 LPA TO 5.50 LPA
In this position, you will work as part of the Construction team, supporting our sales, design, and customer service teams. You would be reporting to the Construction Engineering team line manager.
Responsibilities
Overview
Providing a high level of technical support in conjunction with the Customer service/Construction team.
Responding to and recording all ...
1 Opening(s)
2.0 Year(s) To 8.0 Year(s)
3.00 LPA TO 3.20 LPA
Key Responsibilities:
Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner.
Assist customers with product/service information, order placement, and after-sales support.
Process orders, returns, and exchanges accurately using company systems.
Identify customer needs and recommend appropriate products or services.
Handle complaints and resolve customer issues efficiently, escalating ...
1 Opening(s)
8.0 Year(s) To 10.0 Year(s)
35.00 LPA TO 38.00 LPA
Job Purpose:
Product Lead will be a key driver in ensuring exceptional customer experiences for our FIRST STEP Micro Business Loan product. The role will involve understanding customer needs, optimizing processes and enhancing service delivery.
Roles & Responsibilities:
To manage policies and process
Managing COA and productivity
Portfolio Management
Collaboration and program development with Fintech Partners
Additional ...
5 Opening(s)
0.6 Year(s) To 3.0 Year(s)
3.60 LPA TO 4.20 LPA
Job Title: Customer Care Executive
Location: Sec-63 Noida
Company: Speed Global Solutions
Department: Customer Service
Typing Speed -30 WPM
Language: English
Job Overview:
We are seeking a Customer Care Executive to join our dynamic team within the logistics department. The ideal candidate will be responsible for providing exceptional service to customers, assisting with logistics-related queries, and ensuring smooth communication ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
2.00 LPA TO 2.80 LPA
A cashier's job is to process customer transactions, provide customer service, and maintain a clean work environment.
A cashier in a retail shop is primarily responsible for operating a cash register, scanning items, processing customer payments (cash, credit, debit), issuing receipts, bagging purchases, and providing friendly customer service while ensuring accurate transactions and ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
1.80 LPA TO 2.40 LPA
Key Responsibilities:
Order Tracking:
Monitor the status of customer orders from the point of dispatch to delivery.
Utilize tracking systems and tools to provide real-time updates on shipment locations.
Communication:
Coordinate with logistics teams, transportation providers, and internal departments to ensure seamless communication throughout the delivery process.
Provide timely and accurate information to customers regarding the ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
1.80 LPA TO 2.40 LPA
Key Responsibilities:
Order Tracking:
Monitor the status of customer orders from the point of dispatch to delivery.
Utilize tracking systems and tools to provide real-time updates on shipment locations.
Communication:
Coordinate with logistics teams, transportation providers, and internal departments to ensure seamless communication throughout the delivery process.
Provide timely and accurate information to customers regarding the ...
1 Opening(s)
15.0 Year(s) To 25.0 Year(s)
12.00 LPA TO 20.00 LPA
Proficiency at Shop floor, Service & Maintenance of automobile with Service standards,
Team Management with a proven track record of Planning & implementing effective control measures to reduce Running costs of the unit.
Well versed in handling overall functioning of processes & Implementing processes in line with the policies.
A project ...