1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
6.00 LPA TO 6.50 LPA
1. Job Purpose StatementTo handle RBI complaints, customer complaints, provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Keep records of customer interactions, process customeraccounts and file documents. Follow communication procedures, guidelines and policies. Take the extramile to engage customers.2: Duties & Responsibilitieso Ownership of all ...
1 Opening(s)
7.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
We have an opening for the post of Maintenance Engineer for a reputed Company in Real Estate Industry for their Mumbai (Borivali) Head Office.
Position Objective:
To manage all maintenance work of the properties post-handing over of possession to customers.
Fulfill obligations of the Company with respect to customers, during Defects Liability Period.
Key Responsibilities:
1. Collating property information
Receive from Sales ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
12.00 LPA TO 15.00 LPA
Core Responsibilities:
Complaint Resolution
Ensure to handle and end to end resolution of complaints received on Escalations Channels like Banking Ombudsman, NHB, RBI, Management, Nodal Officer, Online Grievance Portal etc
Comprehend, analyse and action complaints received under various escalation channels as per defined process, timelines and quality
Ensure to update Management on the progress ...
1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
9.00 LPA TO 10.00 LPA
Ensure and Improve QC of Operations
Develop action plan to achieve the KPIs for Quality Control
Review and monitor the status of Manufacturing QC plans at monthly frequency with the concerned Personnel and on weekly basis with internal team.
Monitor the performance of plans, identify gaps and develop plans to bridge the gaps ...
1 Opening(s)
8.0 Year(s) To 11.0 Year(s)
Not Disclosed by Recruiter
Roles and Responsibilities:
Customer Relationship Management (CRM):
Client Interaction: Maintaining relationships with key clients and stakeholders, addressing inquiries related to work orders, pricing, product specifications, and delivery timelines.
Understanding Customer Needs: Gathering detailed customer requirements (designs, materials, sizes, quantities, deadlines) to create accurate work orders.
Negotiation: Engaging in negotiations related to prices, quantities, and ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 12.00 LPA
Team Manager-Outbound Customer Care - CLCM
Job Title : VC-Team Mgr-Outbound Customer Care
Business Unit (PA) : Virtual Care
Team : PhoneBanking Care
Reports to (job) : State Head / Unit Head
Location of role : Pan India
Job Fn : Service
Role Type: Supervisory Role
No of direct reportees: 12
Travel Required: No
Job Purpose
Responsible for managing a team ...
2 Opening(s)
0 To 1.0 Year(s)
4.00 LPA TO 4.50 LPA
The position Technical Officers would be primarily responsible for supporting the team in defined geography by providing on-site services in terms of paint performance, ensuring quality duringapplication process and handling complaints, ensuring quality control methods thereby achieving overall business objectives.
—Assist the Sales Team in conducting product trials and build inferences ...
3 Opening(s)
0 To 1.0 Year(s)
4.00 LPA TO 4.50 LPA
The position Technical Officers would be primarily responsible for supporting the team in defined geography by providing on-site services in terms of paint performance, ensuring quality duringapplication process and handling complaints, ensuring quality control methods thereby achieving overall business objectives.
—Assist the Sales Team in conducting product trials and build inferences ...
3 Opening(s)
0 To 1.0 Year(s)
4.00 LPA TO 4.50 LPA
The position Technical Officers would be primarily responsible for supporting the team in defined geography by providing on-site services in terms of paint performance, ensuring quality duringapplication process and handling complaints, ensuring quality control methods thereby achieving overall business objectives.
—Assist the Sales Team in conducting product trials and build inferences ...
2 Opening(s)
0 To 1.0 Year(s)
4.00 LPA TO 9.00 LPA
The position Technical Officers would be primarily responsible for supporting the team in defined geography by providing on-site services in terms of paint performance, ensuring quality duringapplication process and handling complaints, ensuring quality control methods thereby achieving overall business objectives.
—Assist the Sales Team in conducting product trials and build inferences ...