2107 Job openings found

We are hiring Customer Service Executives to manage customer communication across calls, emails, and chat. The role requires excellent communication skills and the ability to resolve queries  promptly and professionally.    Key Responsibilities    Handle inbound customer calls, emails, and chat queries  Provide accurate information regarding loan applications, status, and troubleshooting  Maintain a high level of customer satisfaction by ensuring quick and clear resolutions  Follow process guidelines and meet productivity/service targets  Coordinate with internal teams for escalations or technical issues    Required Skills & Experience   Minimum 1 year of experience in inbound calling, email handling, and chat process  Strong proficiency in English & Hindi communication  Good customer-handling and problem-solving skills  Ability to multitask and work under pressure  Basic technical understanding (applications, system navigation, troubleshooting)  Comfortable working on weekends/holidays as required  Customer-focused and target-driven mindset    6 Days Working (Rotational Weekoff)  Shift timings : 10AM-7PM   

What You Bring to the Role College diploma and no direct work experience – Freshers welcome Alternatively, 1 year or more of customer service or sales experience and high school diploma or equivalent Great written English communication skills, including grammar and spelling Computer savvy Local resident of Ahmedabad, Gujarat or ability to relocate to Ahmedabad ...

Description:   Role/Job Title - Bank AuthorizerBusiness - Retail BankingJob PurposeThe role entails working towards achievement of CASAbuild up, in line with branch targets through efficient andcost-effective customer engagement. The role bearerwould lead customer service and operations at thedesignated branch and ensure regulatory requirements.Roles & ResponsibilitiesKey / Primary Responsibilities of the Role ...

Key Roles & Responsibilities:  Familiarize the team with the customer needs, process SOP's and products and governingcompliance.  Determining training needs of employees and conducting suitable training programs toenhance their operational efficiency leading to increase productivity.  Provide status reporting of team activities against the program plan or schedule.  Cascade all necessary ...

Job Description: Ensure quality customer acquisition and onboarding for each customer as per Bank's policy and guidelines Forging effective relationships with customers and ensuring quality customer service is delivered at all points in time Giving the client need based product solutions and in the process aligning client requirements with business specifics Assessing customer propensity ...

Key Responsibilities: Lead, mentor, and coach a team of tele callers focused on debt collections to ensure they meet performance targets and deliver outstanding customer interactions Develop and implement strategies to enhance the team’s productivity, efficiency, and overall collections performance Monitor team members’ calls for quality assurance and provide constructive feedback and training ...

Job Description: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions ...

An automobile "Head" job description varies depending on the department, but generally involves strategic planning, team leadership, and operational oversight to achieve business goals. Key responsibilities include managing staff, ensuring customer satisfaction, overseeing budgets, and collaborating with other departments to improve efficiency and profitability.    General responsibilities for a Head of Operations or General ...

Job Location- Kuruli Khed Pune   JOB DESCRIPTION Job Description :Internal Title : Service Operations Team Leader External Title : Deputy General Manager - Customer Services Position Summary: Managing the Customer Service in parts of as an economic unit with a process oriented organization. Following local and HQ defined business objective for archiving required operating profit. Expanding Healthcare competitiveness ...

We are currently hiring for the position or Officer – Associate Services ( Inbound Calls)   The Associate Services officer position supports the Organizations’ Vision, Mission, and Values through excellent and professional customer service by assisting frontline officers and Associates with all business inquiries. The position is responsible for accepting inbound calls from agents ...