288 Job openings found

We are looking for someone from BPO / Call Centre Background who is experienced in managing the floor / managing the shifts / escalation management / tracking of customer complaints & queries / resolving issues in timelines / focused on complying with the SOPs & Processes – Basically a Operations ...

3-5 Years of experience in Travel and Expense management Any Graduate will work WFO – 100% at Client location Should have worked in support team/Operations of Travel and expense management team Exposure in T&E management tool like Concur, Happay, Zoho etc Should be well versed on T&E claim processing, support travel booking, T&E policy compliance, ...

Job Summary:The Head of NOC will oversee the end-to-end Enterprise operations of the Network Operations Center, ensuring high network availability, performance, and reliability for an ISP/Telecom company. This leadership role involves managing NOC staff, optimizing operational processes, and implementing best practices to minimize downtime and rapidly resolve network issues. Key Responsibilities NOC ...

Job Purpose:   The Quality Lead is responsible for assuring the quality of and adherence to systems/software product standards, processes and procedures. Compliance with agreed upon standards and procedures is evaluated through process monitoring, product evaluation and work product audits. This Lead role will manage projects, coach and mentor other and assist ...

Job Description: We are seeking a motivated and detail-oriented Production Support Analyst to join our team. The ideal candidate will have experience in SQL and PL/SQL, along with a solid understanding of ASP.NET and C#. This role will involve troubleshooting issues, ensuring system stability, and providing support for production applications. Key Responsibilities: Monitor ...

Job Description:  Analyzing 811 Operations (including Card, SA, CA, MB App) and recommendingactions to improve system performance & customer experience Liaise with key stakeholders for implementation of solutions Acting as prime point of escalation for 811 operations & queries Conducting regular reviews of customer journey, Card issuance – identifyingtrends and ...

JOB TITLE: ASSOCIATE DIRECTOR/ DIRECTOREXPERIENCE: 12+ Years of ExperienceBig 4 firms experienceJOB LOCATION: Riyadh, Saudi Arabia Salary: 40 to 45 k SAR+ Benefits     Role Overview   We have a challenging opportunity for the role of Associate Director / Director level in our Financial Services’ Internal Audit and Financial Services Area for Middle East Region. Above roles ...

 Handle the Vender (Third-party) Risk Management Program independently Ensure audits are performed as per calendar and in stipulated time Reports preparation and maintaining evidences Track the observation raised for closure with business teams Ensure periodic updates are prepared as part of dashboards and same arediscussed with relevant management team ...

Responsible for contributing to a team-oriented environment, prioritizing multiple tasks in order to consistently meet deadlines. Senior Delivery Manager – End to end Plan & Coordinate workshops for requirement/design/UAT testing ensure involvement of right stakeholders, CFT & delivery/Design teams. Collaborate with various cross functional teams to deliver an optimised solution Maintain backlog of requirements Prepare, ...

Leading and managing the service department, ensuring efficient service delivery and customer satisfaction. Building and maintaining solid customer relationships, understanding their needs and providing personalised service solutions. Developing and implementing service strategies to enhance customer experience and meet service objectives. Monitoring service metrics and analysing customer feedback to identify areas for improvement and ...