13481 Job openings found

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Job Title: Demo Executive Department: Demo Location: Surat (This role includes customer site visits) Salary Range: ₹40,000 – ₹45,000 per month Job Description: We are looking for a dedicated and skilled candidate to join our Demo Department as a Demo Executive. The role requires industry knowledge, strong communication skills, and the ability to manage ...

Job Overview We are looking for a Qualified Chartered Accountant (CA) or CA Intern to join our finance team. The ideal candidate should have strong knowledge of Accounting, Taxation, Audit, Financial Reporting, and Statutory Compliance. This role offers an excellent opportunity to gain hands-on experience in corporate finance and compliance. Position Details Position: ...

Job OverviewWe are looking for a Junior Accountant to join our Accounts team. The ideal candidate should have a strong understanding of basic accounting principles and be eager to build a career in finance. This role offers an excellent opportunity to gain hands-on experience in a collaborative and growth-oriented environment. Key ...

Job Summary: We are looking for a Back Office Executive with strong experience in capital market operations. The ideal candidate should have hands-on knowledge of allocation and segregation processes and hold a valid NISM Derivatives Certification. Key Responsibilities: Manage back-office operations related to allocation and segregation. Ensure accurate processing and reconciliation of transactions. Coordinate ...

Job Summary: We are seeking an experienced and result-oriented Sales Manager to drive business growth and manage key customer relationships. The ideal candidate should have a strong sales background in the Windows, Bathroom Fittings, Blinds, Curtains, Facades, or related building materials/interior products industry. The role involves developing new business, managing the ...

Position:          Maintenance Fitter Location:         Dahej Experience:     5 - 8 Years Industries:      Chemical MNC Responsibilities: Plan system layout, installation, or repair according to specifications. Assemble and secure tubes, fittings and related equipment, according to specifications, by welding, brazing, cementing, soldering and threading joints. Lay out full scale drawings of plant equipment's following blueprints. Inspect, ...

Position:    Production Engineer - ISBM Location:    Umbergaon Experience:  5 - 6 Years Industries:   Plastic Responsibilities: Knowledge of plastic materials and Injection Blow Molding (IBM) process Production planning and scheduling to meet targets Conducting new mold trials and validating molds Troubleshooting process, machine, and mold issues Operating and monitoring machines and ancillary equipment Performing mold changeovers safely and efficiently Machine start-up ...

Position:      Production Engineer - IM Location:      Umbergaon nearby Vapi Experience:    5 - 6 Years Industries:    Plastic  Responsibilities:- Process Optimization: Establish and maintain correct machine parameters, such as speed, pressure, and cooling times, using Scientific Moulding principles. Defect Troubleshooting: Identify and fix common plastic defects like short shots, warpage, flash, sink marks, ...

About eCorpIT eCorpIT is a technology consulting company delivering digital transformation solutions to businesses across multiple industries. Our services include Website Development, Mobile Applications, Enterprise Software, AI Integration, Cloud Computing, Cybersecurity, Digital Marketing, Performance Marketing, SEO, Data Analytics, and Network Solutions. We're looking for ambitious sales professionals who can identify business opportunities, ...