45 Job openings found

Job Description: 1. Handling cases (Query / Request / Complaint / Appreciations)2. Dealing with various internal departments.3. Offering alternative solutions appropriate with the objective of retaining customer's business.4. Coordinating, discussing, and handling customers on helpdesk. On calls to handle and resolve escalations within stipulated timelines.5. Any other responsibility that assigned by manager.6. Coordinating ...

Job Summary:We are looking for a dynamic and hands-on IT Manager with strong experience in the stock broking industry. The ideal candidate will be an all-rounder – capable of managing infrastructure, applications, trading platforms, compliance technology, cybersecurity, and coordinating with vendors and regulators. This role demands both strategic thinking and ...

1. IT Service & Support Management: Lead and manage day-to-day IT operations, ensuring reliable performance and efficiency of systems. Oversee IT maintenance, troubleshooting, and enhancements to minimize downtime and improve user experience. Implement operational processes and frameworks to support organization-wide IT initiatives. Ensure the availability of IT support services, including a helpdesk for technical issues ...

Responsible for both Inbound & Outbound calls Timely resolution of issues within TAT Co-ordination with Functional Associates for early response to customers Collection / Collation of Database from Associate Function Timely submission of Daily, Weekly & Monthly Reports Meticulous & timely implementation of various activities Vendor co-ordination Time to time updation of Product & Process knowledge Should have ...

Job Summary:We are seeking a seasoned professional with 6-7 years of experience in managing Digital Adoption Platform team atManager level and work along with our growing Customer Success team within our Digital, Data and Technology function. Thisrole is crucial in enhancing the end-user experience across our software portfolio, ensuring the ...

Key Responsibilities:   IT Infrastructure Strategy & Implementation Develop and execute comprehensive IT infrastructure strategies that align with the institution's academic, research, and administrative goals, ensuring scalability, security, and high availability of systems. Support digital transformation initiatives, including the adoption of AI-driven learning tools, adaptive learning technologies, and smart campus solutions. Network, Systems, & Campus ...

Suport Key Responsibility Areas   Designing and installing computer hardware configurations. Installing software and networking systems. Troubleshooting network and software issues. Fixing hardware, software, and networking issues. Responding to general IT requests. Ensuring security software and mechanisms are up to date. Filing monthly reports for the Management Information System (MIS), compiling support request logs, and preparing ...

Job Description:• Create a sales funnel for respective territory.• Identify and close deals in BFSI Govt and Enterprises. Meeting customers and arranging them to float tender for our tools and products Gem and RFP participation Identifying customers for future needs.• Manage a healthy relationship with the Channel Partners, and customers.• ...

JOB DISCRIPTION ABOUT    IT -TECHNICIAN     Job Summary: We are seeking a skilled and customer-focused IT Technician to support the technology infrastructure of our retail operations. The ideal candidate will be responsible for installing, maintaining, and troubleshooting hardware, software, POS systems, and networks across retail stores and back-office environments. This role is ...

We are seeking a proactive, customer-focused, and tech-savvy Customer Support Specialist to join our team. You will be the first point of contact for our users, providing support, guidance, and troubleshooting assistance for our software products. Your ability to communicate effectively and solve problems efficiently will help ensure our customers ...