12911 Job openings found

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Job OverviewWe are looking for a Junior Accountant to join our Accounts team. The ideal candidate should have a strong understanding of basic accounting principles and be eager to build a career in finance. This role offers an excellent opportunity to gain hands-on experience in a collaborative and growth-oriented environment. Key ...

Key Responsibilities: The primary role of a Vibration Analyst is to monitor, analyse, and diagnose the health of critical machinery to prevent unplanned downtime.Perform detailed analysis of vibration spectra, waveforms, and phase data to diagnose machinery faults (e.g., unbalance, misalignment, bearing wear, looseness, cavitation)Execute route-based or continuous data collection using specialized tools (like Acoem's Falcon or wireless ...

Role Summary The Telecaller will be responsible for handling inbound and outbound customer calls, generating sales leads, following up with prospective customers, and providing product information. The role requires excellent communication skills, customer relationship management, and coordination with the sales team to improve conversions and customer satisfaction. KRA: Task / Activities Make outbound ...

  Lead and oversee overall plant operations to achieve production, quality, cost, safety, and profitability targets. Develop and execute strategic business plans aligned with organizational goals and operational objectives. Drive operational excellence by optimizing production processes, productivity, and resource utilization. Coordinate with production, maintenance, quality, procurement, finance, HR, and logistics teams for seamless plant ...

Position:          QC Officer Location:         Ankleshwar Experience:      0 - 1 Years Industries:       Chemical Responsibilities. Perform quality inspections of raw materials, in-process products, and finished goods. Conduct routine testing and measurements according to standard procedures. Record and maintain quality control data and reports. Identify quality issues and report deviations to supervisors. Ensure ...

Job Summary: We are seeking an experienced and result-oriented Sales Manager to drive business growth and manage key customer relationships. The ideal candidate should have a strong sales background in the Windows, Bathroom Fittings, Blinds, Curtains, Facades, or related building materials/interior products industry. The role involves developing new business, managing the ...

Job Description: Field Sales Executive Position: Field Sales ExecutiveExperience: 2+ years (In PR Industry)Office Address: Besides Radio Mirchi, Times of India Press Road, Vejalpur, AhmedabadIndustry: Public Relations / Media & CommunicationsKey Responsibilities• Generate leads and acquire new clients for PR and media services• Conduct regular field visits and client meetings• Pitch ...

 Key Responsibilities:✅ Follow up with customers for outstanding payments through calls, emails, and customer visits (if required)✅ Ensure timely collection of outstanding dues as per company policies✅ Prepare account statements and payment reminders✅ Reconcile customer accounts and resolve billing discrepancies✅ Coordinate with Sales & Accounts teams regarding pending collections✅ Maintain ...

Position:       Electrician Location:       Dahej Experience:   5 - 8 Years Industries:    Chemical - MNC Responsibilities: Perform preventive maintenance work as per maintenance schedule on a daily basis Provide necessary support to the processes of the Production and Projects departments on daily basis Ensure the smooth functioning of all electrical units and equipment at ...