266 Job openings found

  Job Summary: Join our fintech call center team as a Customer Support Executive. Help clients navigate financial products and services, deliver exceptional customer service, and resolve inquiries efficiently. Key Responsibilities: Client Interaction: Handle calls professionally. Assist with financial inquiries.  Strong communication skills with the ability to communicate effectively with internal and  external contacts Issue Resolution: Investigate and resolve concerns. Ensure compliance and security. Documentation and Training: Maintain records. Stay updated on products. Qualifications: Bachelor's degree preferred. Customer ...

Position Title Account Executive (SEO) Overview of Company Our Client works mainly with Software-as-a-Service (SAAS) companies to grow their traffic and revenue through SEO and PPC Campaigns. About the Account Executive Role The full-cycle Account Executive role is responsible for turning inbound and outbound leads into long-last relationships. The Account Executive needs to have previous experience selling ...

Inbound sales & Marketing products,we deals with steels,all types of sheets,pipes etc sales & Marketing and knows Microsoft excel and have good computer skills Servicing distribution network, processing of orders and ensuring timely delivery Collecting payment on timely basis Planning and executing marketing and promotion plans Leading, mentoring and guiding sales executives     Sales Experience in IRON & TMT Steel, PIPES , ...

With a rapidly growing business, we are looking for a dynamic and experienced Team Leader to manage our Tele-calling team. The incumbent will be responsible for leading a team of 8-10 telecallers, who handle daily inbound and outbound calls for digital marketing leads and customer service. The role involves monitoring the ...

Duties and Responsibilities:• Help manage current customer accounts.• Deal with a high volume of inbound and outbound phone calls.• Maintain relationships with carriers and customers.• Provide exceptional customer service to customers and carriers.• Solve customer and carrier problems and help resolve issues.• Provide shipment quotes for customers and set up ...

  Job Description  Handle inbound and outbound customer calls and emails in a professional manner  Resolve customer queries and complaints in a timely and effective manner  Provide accurate and up-to-date information to customers regarding products and services  Ensure customer satisfaction by providing excellent customer service  Follow up with customers as necessary to ensure that ...

They will be taking care of the inbound calls that they will receive and have a bond with the customer. They will need to understand the customer and accordingly book their ticket or hotel accommodation. This business model is completely based on MCO. MCO means markup. For example the basic ticket cost is ...

Lead generation : To make regular calls, as per the sales plan, and qualify leads from the database. To share qualified leads with the sales team and facilitate timely field contacts for such leads.   Appointment Setting :   Utilizing inbound or outbound telemarketing to create face-to-face appointments for the field sales team.   Database Cleansing:   To regularly clean ...

We are looking for an influential Leader who would take our already growing business to new heights.  The person is expected to lead a team of highly motivated young brains to improve overall operations  funnel by collaborating with internal as well as external stakeholders and by channelizing efforts of  Booking ops team in the right direction on a day-to-day basis.     KRAs:  -Ensuring daily / monthly / quarterly targets are met for both PL and BNPL (and any new product)  -Ensuring that the sourcing partners also meet the set targets by extending the support required   -Maintaining and improving month on month conversion numbers to reach the level of competition   -Initiating the calling effort right from top of the funnel to improve overall efficiencies  -Taking the existing customer service and quality team to a level of significance     Roles and responsibilities:  -Prepare monthly target plan, AOP in liaison with core sales team   -Drive the outbound and inbound calling teams in the directions of set targets  -Ensure proper team structure, preparing hiring plans in line & allocating work according to skillsets  -Efficiently collaborate with internal tech team, third parties to reduce login to disbursal TATs  -Bring down the time for FTR in line with competition  -Lead process optimization from people and system perspective  -Display a data driven approach in decisions taken to improve productivity   -Collaborate with sales team to ensure adequate top of the funnel flow to achieve targets   -Ensure marketing efforts to reach to customers who may drop off  -Ensure that the team is adequately facilitated; feels inclusive and motivated at all the time  -Extend support required to Fin-Ops team in reconciliation of payments    Required Skillset:  -Experience in disbursing small ticket personal loans in huge quantities is a must  -Exposure to e-Mandate registrations, e-Signing of agreements, Digital KYC, etc. is desired   -Experience of handling large teams of tele-callers, TLs & Managers for at least 2 yrs  -Ability to work under pressure, Patience and ability to listen to and take care of team issues   -Should be okay to get hands dirty by working very close to front runners   -Should have excellent data reading ability   -Experience of handling customer service and quality teams  -Excellent negotiation skills, vendor management skills and persuasion abilities.  

Job Description Want to be part of the most disruptive, health tech company in India with a world-class team, long-term vision, and top global investors backing it up? Head of Marketing will report directly to the CEO of the company and will and manage the team and efforts responsible for planning, implementation, ...