9 Job openings found

The Client Services Supervisor is accountable oversight of the Client Services team during the nightshift, a group which is responsible supporting order fulfillment for U.S. based Mortgage Appraisal Operations. The Client Services Supervisor will leverage their own experience and learned techniques to ensure the Client Services team is performing at top ...

The Quality Control Supervisor is accountable oversight of the Quality Control team during the nightshift, a group which is responsible for the review and analysis of submitted appraisal reports for a portion of U.S. appraisal operations. The Quality Control Supervisor will leverage their own experience and learned techniques to ensure the ...

Job Purpose: Assigning Support Analyst will manage current pipelines both proactively and reactively depending on the specifiedfunction while serving as a champion of the customer and an ambassador of company. Core responsibilities:  Systematically review specific queues and action orders that fall into certain situational categories. Assign orders to the best vendor for ...

 The Vendor Relations Specialist& primaryresponsibility is supporting initial enrollment of qualified residential real estate appraisers. Additionally, the VendorRelations Specialist will be responsible for the support and management of Companies 25,000+ network ofAppraisers.Core responsibilities: Onboarding New Appraisers who have Signed Up with Class Valuation. Coordinate and follow up on documentation required ...

The Quality Control Analyst is responsible for the inspection and review of all data collections provided by Class Valuation’s Property Data Collector network. The review of these data collections will consist of rule and requirement checks against GSE and Company standards. Core responsibilities: Review digital twins of residential subject properties for consistency ...

Systematically review specific queues and action orders that fall into certain situational categories. Notify clients and appraiser partners of new/pending requests, updates or changes to the order as indicated by any of the three major parties:  the appraiser or the client. Monitor the messages queue and liaise between the appraiser and client. Manage ...

1. Lending Operation: Owning end-to-end Lending operations flow – including, KYC verification, disbursals, post-disbursal collection flow, Customer support, Partner coordination, etc.; including -Loan disbursal flow, adhering to the designed process Loan KYC & verification process with accuracy and efficiency Reconciliations from system and bank transfers Validation of loan documents Loan cancellation process, etc. Owning the Customer ...

We are looking for an influential Leader who would take our already growing business to new heights.  The person is expected to lead a team of highly motivated young brains to improve overall operations  funnel by collaborating with internal as well as external stakeholders and by channelizing efforts of  Booking ops team in the right direction on a day-to-day basis.     KRAs:  -Ensuring daily / monthly / quarterly targets are met for both PL and BNPL (and any new product)  -Ensuring that the sourcing partners also meet the set targets by extending the support required   -Maintaining and improving month on month conversion numbers to reach the level of competition   Roles and responsibilities:  -Preparing plan to execute targets as per AOP   -Drive the outbound calling teams in the directions of set targets  -Ensure proper team structure, preparing hiring plans in line & allocating work according to skillsets  -Efficiently collaborate with internal tech team, third parties to reduce login to disbursal TATs  -Bring down the time for FTR in line with competition  -Lead process optimization from people and system perspective  -Display a data driven approach in decisions taken to improve productivity   -Ensure marketing efforts to reach to customers who may drop off  -Ensure that the team is adequately facilitated; feels inclusive and motivated at all the time  -Extend support required to Fin-Ops team in reconciliation of payments    Required Skillset:    -Experience in disbursing small ticket personal loans in huge quantities is a must  -Exposure to e-Mandate registrations, e-Signing of agreements, Digital KYC, etc. is desired   -Experience of handling large teams of tele-callers and TLs for at least 2 yrs  -Ability to work under pressure, Patience and ability to listen to and take care of team issues   -Should be okay to get hands dirty by working very close to front runners   -Should have excellent data reading ability   -Excellent negotiation skills, vendor management skills and persuasion abilities.  

Job Summary:We seek a highly skilled Loan Operations Manager to oversee and streamline the loan disbursement process.This role will ensure accuracy, compliance, and efficiency in loan processing, KYC verification, reconciliations, and disbursement activities. The ideal candidate will manage a team, handle escalations, and work closely with internal and external stakeholders ...