5 Job openings found

The Client Services Supervisor is accountable oversight of the Client Services team during the nightshift, a group which is responsible supporting order fulfillment for U.S. based Mortgage Appraisal Operations. The Client Services Supervisor will leverage their own experience and learned techniques to ensure the Client Services team is performing at top ...

The Quality Control Supervisor is accountable oversight of the Quality Control team during the nightshift, a group which is responsible for the review and analysis of submitted appraisal reports for a portion of U.S. appraisal operations. The Quality Control Supervisor will leverage their own experience and learned techniques to ensure the ...

The Quality Control Analyst is responsible for the inspection and review of all data collections provided by Class Valuation’s Property Data Collector network. The review of these data collections will consist of rule and requirement checks against GSE and Company standards. Core responsibilities: Review digital twins of residential subject properties for consistency ...

Systematically review specific queues and action orders that fall into certain situational categories. Notify clients and appraiser partners of new/pending requests, updates or changes to the order as indicated by any of the three major parties:  the appraiser or the client. Monitor the messages queue and liaise between the appraiser and client. Manage ...

We are looking for an influential Leader who would take our already growing business to new heights.  The person is expected to lead a team of highly motivated young brains to improve overall operations  funnel by collaborating with internal as well as external stakeholders and by channelizing efforts of  Booking ops team in the right direction on a day-to-day basis.     KRAs:  -Ensuring daily / monthly / quarterly targets are met for both PL and BNPL (and any new product)  -Ensuring that the sourcing partners also meet the set targets by extending the support required   -Maintaining and improving month on month conversion numbers to reach the level of competition   Roles and responsibilities:  -Preparing plan to execute targets as per AOP   -Drive the outbound calling teams in the directions of set targets  -Ensure proper team structure, preparing hiring plans in line & allocating work according to skillsets  -Efficiently collaborate with internal tech team, third parties to reduce login to disbursal TATs  -Bring down the time for FTR in line with competition  -Lead process optimization from people and system perspective  -Display a data driven approach in decisions taken to improve productivity   -Ensure marketing efforts to reach to customers who may drop off  -Ensure that the team is adequately facilitated; feels inclusive and motivated at all the time  -Extend support required to Fin-Ops team in reconciliation of payments    Required Skillset:    -Experience in disbursing small ticket personal loans in huge quantities is a must  -Exposure to e-Mandate registrations, e-Signing of agreements, Digital KYC, etc. is desired   -Experience of handling large teams of tele-callers and TLs for at least 2 yrs  -Ability to work under pressure, Patience and ability to listen to and take care of team issues   -Should be okay to get hands dirty by working very close to front runners   -Should have excellent data reading ability   -Excellent negotiation skills, vendor management skills and persuasion abilities.