8152 Job openings found

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Role/ Job Title:  Lead RM Function/ Department:  Retail Liabilities Job Purpose:Incumbents will be driving RMs in the region to meet defined objectives. The role requirement is for managing the RMs in the branches. He/she will be responsible for leading the RM agenda:Engagement across products - Liabilities, Retail Assets, Business Banking, Trade Forex, ...

Job Title: Head- Company Secretary – Group Corporate SecretarialReporting to- Group CFOLocation- Bangalore BO Role Summary: We are seeking an experienced and highly accomplished Company Secretary to lead the Group Corporate Secretarial function for India and overseas entities. The role requires deep expertise in corporate laws, FEMA, governance frameworks, restructuring, mergers & acquisitions, and board ...

Jpb Title          : Head Foundry Project Location          : Belgaum Department     : Projects / Foundry Reports To      : CEO / COO / Managing Director Experience      : 22+ years in heavy foundry operations, with min 5 years in project leadership Industry          : Heavy Engineering / Automotive / Engine Casting / Foundry     Job Summary We are ...

Job Title: Head – Quality Assurance (Foundry) Department: Quality Location: Belgaum Reporting to: Plant Head Job Purpose To lead and manage the Quality Assurance function for Cast Iron Foundry operations, ensuring consistent production of high-quality castings through robust systems, process controls, customer compliance, and continuous improvement — specifically for No-Bake molding process and critical ...

Role Overview "We are seeking a highly experienced Technology Consultant with 10–15 years of experience to lead large-scale transformation engagements while actively driving business growth and client expansionThis role combines client delivery, strategic advisory, domain leadership, and revenue generation, requiring the ability to operate at CXO level, shape transformation agendas, ...

We are having an urgent opening for the position of Territory Lead- UCO Sourcing for a reputed Company at Andheri About this Role We're searching for enthusiastic and driven individuals to join our team as UCO Sourcing Executives! In this role, you'll play a crucial part in securing used cooking oil (UCO) supplies from ...

Head – Diamond Jewellery E-Commerce & Online Sales Location: Calicut (Kozhikode), KeralaIndustry: Jewellery Retail / Luxury RetailExperience: 8–15 YearsQualification: MBA / PGDM in Marketing, E-Commerce, Retail Management, or related fieldEmployment Type: Full-TimeHiring Company: Leading Jewellery Brand in India About the Role A renowned jewellery brand is seeking an experienced and dynamic Head – ...

Location- Project Site – Bavdhan, West Pune Experience 5–10 years of experience in builder-side sales or mandate sales. Strong prior experience in Channel Partner (CP) sourcing and team handling is mandatory. Age Criteria -Maximum age: 40 years Compensation Target-based incentives Travel reimbursements (as per company policy) Joining Requirement -Immediate joiners preferred Working Days 6 days/week 1 weekly off on Monday or Tuesday Reporting ...

Job Description:   We are looking for an experienced Marketing Head from the Real Estate industry the ideal candidate should have strong expertise in real estate project launches, digital and offline marketing, and strategic campaign execution. Should be able to      independently execute real estate project launches and channel partner ...