5 Job openings found

Job Summary:The Lead Helpdesk is responsible for overseeing the HR helpdesk team to ensure efficient and timely resolution of employee queries related to HR policies, benefits, payroll, and general employee relations. This role involves managing daily operations, ensuring adherence to service level agreements (SLAs), providing leadership and support to the ...

Date – 16-March-24 Time – 10 AM – 1 PM Venue – Virtual Location - Bangalore, Mumbai, Hyderabad, Pune, Kolkata Notice Period – Immediate / 30 Days ONLY   Level Experience Compensation DA 4-6 Years 9 L TL 6-10 Years 15 L   POC –  Sanchit.Sah@cognizant.com Subject -Candidates for CDM Virtual Drive   NOTE – We can only give 30% hike. Please do not share profiles with more expectations.   JD ...

  S393077 6 Mumbai 30250-Query Management-Service Desk Non-Voice Support Customer Support Shikha Training & Quality   SR- S393077, CL-6, Location- Mumbai (only). Please find attached the JD for the same.   Manage & run program for portfolio of clients (social media & other S&P clients) Should be handling internal + external stakeholders Resource would be responsible of handling - Quality, Training & Policies Should ...

Shift-US Shift Responsibilities- Fair Understating of Procure to Pay Cycle (P2P) and Accounts Payable  Good Understanding of PO and Non PO Invoices Knowledge of Invoice Processing both PO and Non PO Basic Understanding of Vendor Set ups and Reconciliations Vendor Reconciliation Vendor query management skills Insight on Intercompany transactions  Adaptable to learn new document type, process, concept and ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...