1 Opening(s)
0 To 2.0 Year(s)
Not Disclosed by Recruiter
Key Responsibilities• Technical Support: Provide first-level support to resolve customer issuesvia email, chat, remote access and phone.• Issue Diagnosis: Troubleshoot and diagnose software issues and checkenvironmental issues which is causing smooth functioning of application.• Documentation: Record, track, and document support requests andresolutions using the tracking sheet system.• Escalation: Escalate unresolved ...
1 Opening(s)
0 To 1.0 Year(s)
0.80 LPA TO 1.20 LPA
Establishes communications systems by programming voice and data telecommunications network circuits and equipment. • Plans network installations by studying technical specifications and preparing an installation schematic. • Inventories and prioritizes network and equipment repairs. • Establishes voice and data networks by programming features, establishing interfaces and integrations, following industry standards, ...
1 Opening(s)
3.0 Year(s) To 7.0 Year(s)
3.00 LPA TO 4.80 LPA
Responds to Customer Complaints.
Evaluates and Resolves Problems of Customers.
Assists In Installing the Equipment.
Analyses, Inspects & Reviews findings to determine the solution to the problem that the customer demands.
Offers Customer Training for the Product.
Works Alongside with technical sales engineers.
Monitors Performance of the products.
Provides Customers with regular reports and feedback on their ...