6 Job openings found

A Body Shop Service Advisor acts as a professional liaison between customers and the body shop, managing the entire repair process and ensuring customer satisfaction. Their responsibilities include customer communication, creating repair estimates, scheduling, coordinating with technicians, and maintaining records.    Key Responsibilities: Customer Interaction: Greeting customers, understanding their repair needs, and providing clear explanations about ...

A service advisor in an automotive setting acts as a crucial link between customers and the service department. They are responsible for understanding customer needs, translating those needs into actionable work orders for technicians, and communicating repair information, costs, and timelines back to the customer. They also handle scheduling appointments, managing the service ...

We are looking for a Service Manager for Trichy location Industry: Automotive Job description Customer service: Greet customers, listen to their concerns, and help them understand their vehicle's issues  Repair recommendations: Help customers decide on the type of service or repairs needed, and prepare repair orders Communication: Relay information to service technicians, and translate technical jargon for customers Technician ...

Key responsibilities: Staff Management: Hire, train, and evaluate service technicians and advisors, assigning tasks and ensuring proper performance levels are met.    Customer Service: Address customer concerns, handle complaints, and strive to maintain high customer satisfaction scores.    Service Operations: Oversee the daily operations of the service department, including scheduling appointments, managing repair orders, and coordinating vehicle flow.    Quality ...

Client and brand representation Provide a world-class, personalized welcome to all clients, understanding their needs with discretion and professionalism. Act as the expert on the premium/luxury brand's vehicles, technology, and service offerings, accurately communicating complex information to clients. Ensure all client interactions reflect the high standards and prestigious image of the brand.  Service and ...

Key responsibilities: Staff Management: Hire, train, and evaluate service technicians and advisors, assigning tasks and ensuring proper performance levels are met.    Customer Service: Address customer concerns, handle complaints, and strive to maintain high customer satisfaction scores.    Service Operations: Oversee the daily operations of the service department, including scheduling appointments, managing repair orders, and coordinating vehicle flow.    Quality ...